Jack Gregoire
Midland
Summary
Dynamic and dedicated professional with experience at Mount Saint Louis Moonstone, excelling in safety monitoring and customer service. Proven ability to enhance guest experiences while ensuring compliance with safety regulations. Strong attention to detail and time management skills contributed to efficient.
Overview
4
4
years of professional experience
Work History
Lift Operator
Mount Saint Louis Moonstone
12.2023 - 03.2025
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Contributed to a positive work environment by collaborating with co-workers on necessary tasks related to lift operation and maintenance.
- Communicated with other lift operators about high-risk lift riders.
- Improved lift safety by conducting regular maintenance checks and addressing potential hazards promptly.
- Collaborated with ski patrol to address and respond to incidents, enhancing resort safety.
- Assisted in emergency situations, ensuring safety and well-being of all guests.
Pizza Delivery Driver/Cook
Pizza Nova
03.2024 - 10.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
Line Cook
Boathouse Eatery
06.2021 - 10.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Education
High School Diploma -
Midland, ON06-2024
Skills
- Heavy lifting
- Safety monitoring
- Guest assistance
- OSHA compliance
- Customer service
- Money handling
- Memory skills
- Attention to detail
- Time management
- Cleaning and organization
Languages
English
Native or Bilingual
Timeline
Pizza Delivery Driver/Cook
Pizza Nova
03.2024 - 10.2024
Lift Operator
Mount Saint Louis Moonstone
12.2023 - 03.2025
Line Cook
Boathouse Eatery
06.2021 - 10.2023
High School Diploma -
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