JACK FOX
Kingston,ON
Summary
Experienced Service Tech with extensive knowledge of vehicle inspection, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and communication skills.
Overview
5
5
years of professional experience
Work History
Service Technician
Great Canadian Oil Change
Kingston, ON
08.2023 - Current
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Consistently strived to gain as much knowledge of services/vehicles as possible, in order to better provide experienced recommendations to customers.
Sales Staff Member
Cobs Bread
Kingston, ON
09.2022 - Current
- Adapting to and remaining flexible in a changing, fast-paced work environment.
- Providing above and beyond, genuine customer service to create a welcoming and family-like environment for all guests, while creating relationships with regulars to foster consistent business.
- Developed a complete and vast repertoire of product knowledge in order to provide recommendations to customers to suit their needs, including allergen risks and dietary preferences.
Online Grocery Associate
Walmart
Kingston, ON
11.2019 - 09.2022
- Received work assignments from an order system to fill orders, picked and binned merchandise in an efficient and organized fashion.
- Worked productively to meet order requirements and exceed service speed goals.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
Education
High School Diploma -
Bayridge SS
Kingston, ON06.2022
Skills
- Sales Expertise
- Product and Service Knowledge
- Problem-Solving Strengths
- Attention to Detail
- Customer Service
References
References available upon request
Languages
English
Timeline
Service Technician
Great Canadian Oil Change
08.2023 - Current
Sales Staff Member
Cobs Bread
09.2022 - Current
Online Grocery Associate
Walmart
11.2019 - 09.2022
High School Diploma -
Bayridge SS