Jack Falcone
Calgary,AB
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
8
8
years of professional experience
Work History
Cashier/supervisor/E-commerce
Calgary Co-op
03.2017 - Current
- Greeted customers and responded to requests for information
- Processed credit card, EBT, and gift certificate payments with electronic computer systems
- Helped customers complete purchases, locate items and join reward programs
- Maintained organized and orderly front end and removed carts, baskets and debris
- Worked closely with the Front end manager to solve problems and handle customer concerns
- Answered questions about store policies and addressed customer concerns
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift
- Informed front end manager of equipment repair and replacement needs to maintain operations
- Used POS system to enter orders, process payments and issue receipts
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Monitored self-checkout systems and provided assistance or intervention where required
Janitor
Prairie Pacific Pubs
06.2016 - 08.2016
- Loaded, unloaded and moved material to and from the shop
- Notified supervisors of defective equipment or material
- Performed general housekeeping and cleaning tasks
- Helped with construction of Hudson's bar in Edmonton,AB
- Assisted team members with tasks that require group effort.
Education
High School Diploma -
Foothills Academy
June 2017
Skills
- Customer Complaint Resolution
- Inventory Stocking
- Product Location
- Maintaining Clean Work Areas
- Return and Exchange Processing
- Works well with others
- Works fast but efficient
- Can work under pressure and for tight deadlines
- Excel, Word, Powerpoint, and Microsoft office
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- Cashier training
Affiliations
Certifications
-Cpr Certification( ISSA/International Sports Sciences Association
online)
- Personal Trainer Certification.( ISSA/International Sports Sciences
Association Online)
Languages
French
Limited Working
English
Native or Bilingual
Timeline
Cashier/supervisor/E-commerce
Calgary Co-op
03.2017 - Current
Janitor
Prairie Pacific Pubs
06.2016 - 08.2016
High School Diploma -
Foothills Academy
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