Jack Carroll
Guelph
Summary
Customer Service Representative bringing top-notch skills in oral communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Farm Boy Grocery
04.2024 - 02.2025
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Managed timely and effective replacement of damaged or missing products.
- Was consistently responsible for opening/closing my department.
Volunteer Cashier
The Elliott Community
10.2022 - 09.2023
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases and locate items.
Education
High School Diploma -
Bishop Macdonell
Guelph,ON06-2025
Skills
- Data entry
- Product sales
- Brand representation
- Stock management
- Store maintenance
Languages
English
Certification
Certified in Standard First Aid & CPR/AED level C
Certificate number: 103175568
Timeline
Customer Service Representative
Farm Boy Grocery
04.2024 - 02.2025
Volunteer Cashier
The Elliott Community
10.2022 - 09.2023
High School Diploma -
Bishop Macdonell
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