Jack Bregman

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided wine service & sat guests

• Ran food & drinks, watered & miced tables.
• Prepared guests for their next course with cutlery.
• Removed plates. Greeted and sat guests.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Prepared tables at the beginning of service with folds, cutlery and glasses.
• Flipped tables during service and closed down.
• Miced dishes (like adding a condiment at the pass.)
• Hung up and retrieved guests coats/jackets. In the summer I closed the patio and stacked up all the chairs.
• Assisted wait staff with timely food delivery and guest requests.
• Monitored dining room & bathroom inventory and replenished as necessary.
• Checked dining area supplies of linens + folds, wrapped & polished silverware and replenished low stock of anything.
• Assisted customers with take-out service.
• Provided attentive service and proactively assessed guest needs.

• Responsible for answering front line calls for the biggest Re/Max franchise in the world.
• This entailed booking, cancelling, and rescheduling appointments for realtors.
• Leaving messages for agents, forwarding leads to respective offices and assisting vendors/home purchasers.
• I also gained proficiency in data entry through digitizing and scanning files.
• Maintained customer satisfaction with forward-thinking strategy's.
• Answered customer telephone calls with immediacy to avoid on-hold wait times.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Set cutlery, wiped tables, cleared dishes, cleaned mess, & catered to customers.
• I also packed food, served bread, polished utensils, refilled water, and placed napkins.
• Closing the establishment was another duty of mine.
• This entailed stacking all the chairs, then placing them outside, removing trash, & clearing seats.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Founder + sole operator, and owner, of my own independent music label called Citra Lab Sounds. I'm responsible for the commissioning & distribution of all physical production(s)/product (vinyl, cassette, CD, etc.) to stores and individuals. I handle publishing, and promotion to stores and individuals, shipping packages, and managing social media.