Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Jack Bowman-Demers

Pierrefonds,QC
Jack Bowman-Demers

Summary

Results-oriented professional with a proven track record in masonry. Adept in problem-solving and strategic leadership, consistently excelling in enhancing customer satisfaction and productivity through teamwork and a positive attitude. Skilled in multitasking and providing exceptional customer service, consistently surpassing goals while maintaining high-quality standards. Thrives on challenges and always willing to go above and beyond to accomplish tasks and assist others is never an issue.

Overview

7
years of professional experience
1
Certification

Work History

Masonry Masters

Constuction
03.2020 - 12.2024

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments, having to multitask.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Fast communication skills, both verbal and written.

Renovations

Customer Care Executive
12.2022 - 04.2023

Job overview

  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Delivered personalized assistance by actively listening to customers'' concerns and adapting responses accordingly.
  • Maintained up-to-date knowledge of industry trends and product offerings to better serve customers.

Rona

Organizer
01.2022 - 05.2022

Job overview

  • Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
  • Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
  • Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
  • Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.

Montreal Hockey Club

Time Manager
01.2018 - 05.2022

Job overview

  • Enhanced productivity management strategies for team members.
  • Used customized time tracking tools to insure everything is recorded in a timely matter.
  • Executed responsibilities promptly, upholding time management and consistently registered scores.

Education

St Thomas High School
Montreal, QC

07.2021

University Overview

Completed 5 Years of Consecutive High School, Received Credit needed.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitask, move fast
  • Strategic Leadership
  • Positive Colleague Interaction

Languages

English
Elementary
French
Elementary
Spanish
Elementary

Certification

  • Bronze Cross certified 08-2018 # 273004
  • Bronze Medallion certified 08-2017 #273004
  • Olympic Way
  • General CPE Courses

Timeline

Customer Care Executive

Renovations
12.2022 - 04.2023

Organizer

Rona
01.2022 - 05.2022

Constuction

Masonry Masters
03.2020 - 12.2024

Time Manager

Montreal Hockey Club
01.2018 - 05.2022

St Thomas High School

Jack Bowman-Demers