Business student with strong research, analytical, and writing skills and a solid understanding of the sports industry. Comfortable turning market insights into clear, useful takeaways and supporting client-focused work in fast-paced team environments.
Overview
4
4
years of professional experience
Work History
Willow Run
Greatlife Golf & Fitness
Sioux Falls
05.2021 - 07.2024
Enhanced customer satisfaction through prompt problem resolution and friendly service.
Engaged customers in meaningful conversations to strengthen relationships.
Collaborated with diverse coworkers to resolve product-related issues and achieve team goals.
Partnered with cross-functional teams to align efforts toward common objectives.
Oversaw inventory and supplies to maintain availability of materials.
Operated equipment and machinery according to safety guidelines.
Office Coordinator
Vilhauer Physical Therapy (PT)
Sioux Falls
05.2020 - 06.2024
Coordinated patient scheduling and managed appointment reminders, ensuring timely attendance for therapy sessions.
Managed communication between patients, therapists, and administrative staff effectively.
Collaborated with therapists to prepare treatment rooms and ensure readiness for sessions.
Supported front desk operations, providing a welcoming environment for patients upon arrival at the clinic.
Epic Application Analyst (Willow IP) at Ohio Department of Mental Health & Addiction ServicesEpic Application Analyst (Willow IP) at Ohio Department of Mental Health & Addiction Services