Jack Allen
Moncton,NB
Summary
Focused [Job Title] successful at handling continuous work. Meets tight schedule demands by planning routes well and anticipating potential roadblocks. Flexes easily with changing assignments, customers and weather. Entry-level Courier with working knowledge of local routes. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor. Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations. Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams. Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
40
40
years of professional experience
Work History
Courier Driver
greenough mosher transport / fed ex ground
Moncton, NB
03.2012 - Current
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Ensured all packages were properly labeled and sealed.
- Communicated customer complaints, requests and feedback to company management.
- Maintained adherence to stringent delivery deadlines.
- Assessed size, weight, and special handling requirements of each package.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Reported any accidents or incidents involving self or others immediately following incident.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Delivered items to residential addresses within specified time frames.
- Adhered to traffic laws while operating company vehicle according to DOT regulations.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Scanned inbound and outbound packages to sort for destination.
- Checked and secured package loads before deliveries.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
Driver
Armour Courier Systems
Moncton, NB
03.2001 - 03.2012
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Delivered goods and services to customers on time and in excellent condition.
- Adhered to company policies and procedures related to safety and security standards.
- Drove trucks to and from job sites to deliver supplies.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Reported any incidents involving the truck or its cargo to management immediately.
- Maintained accurate logs of vehicle inspections and repair status.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Reviewed work orders to perform freight movement and deliveries.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Saved fuel by leveraging GPS to identify faster routes.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Checked vehicle after shift for damage.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Warehouseman/Driver
C P Express and Trabsport
Moncton, NB
06.1984 - 09.1997
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Transported materials and pallets between areas.
- Secured items in truck by strapping over protective padding.
- Loaded and unloaded trucks with material handling equipment.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Conducted daily inspections on equipment used in the warehouse.
- Verified accuracy of shipping documents to ensure timely delivery of goods.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Performed regular stock rotation to prevent spoilage or expiration of products.
- Provided assistance with loading and unloading freight at dockside locations.
- Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
- Palletized boxes to increase movement and shipment efficiency.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Established and maintained good relations with customers, vendors and transport companies.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Ensured compliance with safety regulations while operating machinery.
- Worked closely with other personnel to provide efficient customer service solutions.
- Received, stored and distributed merchandise in warehouse.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Used digital database to keep records of units and stock moved.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Utilized forklifts, pallet jacks, hand trucks, dollies, carts, and other material handling equipment safely.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Received deliveries, scanned packages and updated orders in internal database.
- Maintained a clean work area by sweeping floors and wiping down shelves regularly.
- Developed effective strategies for dealing with hazardous materials storage issues.
Education
High School Diploma -
Harrison Trimble High School
Moncton, NB06.1982
Skills
- Business Processes and Procedures
- Delivering Time-Sensitive Specimens
- Delivery Payment Collection
- Delivery and Pickup
- Package Delivery and Pick-Up
- Working Independently
- Licensed Driver in [State]
Affiliations
Have passed and coached minor hockey with a level 4 certificate, Participated in Candlepin bowling for fun and also have competed in Provincial, Maritime and World Championships. Played Slow pitch at various levels.
Accomplishments
Coached hockey with a Level 4 coaching certifcation
Timeline
Courier Driver
greenough mosher transport / fed ex ground
03.2012 - Current
Driver
Armour Courier Systems
03.2001 - 03.2012
Warehouseman/Driver
C P Express and Trabsport
06.1984 - 09.1997
High School Diploma -
Harrison Trimble High School
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