Jacinthe Beaulieu
Timmins,ON
Overview
18
18
years of professional experience
Work History
Receptionist
Weedman
02.2024 - 02.2025
Ticket Agent
Aircreebec
05.2023 - 02.2024
- Used computerized ticketing systems to process ticket orders accurately and securely
- Answered customer inquiries regarding ticket availability, pricing and event information
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints
- Utilized customer service skills to resolve customer complaints and provide timely and accurate information
- Supported customers with wheelchair access and special seating requirements to support continuous accessibility
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts
Cafeteria Aide
chartwell
08.2019 - 06.2023
- Cleaned and sanitized surfaces, tools, and equipment
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers
- Maintained organized, clean cooking and serving space by sanitizing countertops, sweeping, mopping and breaking down soup, salad and hot bars
- Prepared and disposed of food, using proper food labeling, handling and safety techniques
- Served food according to temperature, safety and presentation guidelines
- Cleaned and sanitized surfaces, tools and equipment
Spa Receptionist
cedar meadows resort and spa
10.2020 - 01.2023
- Escorted clients to spa areas, treatment rooms and offices
- Learned details of types of treatments and procedures in order to answer questions from spa guests
- Consistently kept reception area clean and tidy and maintained presence at desk area
- Communicated with spa team members if clients canceled or changed appointment times
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports
Sales Associate
winners
11.2020 - 05.2022
- Prepared merchandise for sales floor by pricing or tagging
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Managed returns, exchanges and refunds in accordance with store policy
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained customer satisfaction with quick and professional handling of product returns
Postal Clerk
Shopper's Drug Mart
04.2007 - 02.2011
- Upsold services like insurance and tracking
- Weighed letters and packages and calculated costs based on classification, weight, and destination
- Sorted mail according to size, shape, and destination
- Weighed mail and computed pricing amounts
- Weighed letters and packages and calculated costs based on classification, weight and destination
- Sorted mail according to size, shape and destination
Education
Certificate - Phlebotomy
Northern College
Timmins, ON05.2024
Certificate - First aid/CPR
04.2024
Certificate - Myomassalogy
Freedom Relaxation Training Center
Timmins, ON06.2022
Certificate - Social Services
Collège Boréal
Greater Sudbury, ON01.2006
High School Diploma - undefined
Ecole Secondaire Publique Renaissance
Timmins01.2004
Skills
- Bilingual
- Multi-line Telephone Systems
- Order and Payment Processing
- Policy and Procedure Implementation
- Customer Care
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Receptionist
Weedman
02.2024 - 02.2025
Ticket Agent
Aircreebec
05.2023 - 02.2024
Sales Associate
winners
11.2020 - 05.2022
Spa Receptionist
cedar meadows resort and spa
10.2020 - 01.2023
Cafeteria Aide
chartwell
08.2019 - 06.2023
Postal Clerk
Shopper's Drug Mart
04.2007 - 02.2011
Certificate - Phlebotomy
Northern College
Certificate - First aid/CPR
Certificate - Myomassalogy
Freedom Relaxation Training Center
Certificate - Social Services
Collège Boréal
High School Diploma - undefined
Ecole Secondaire Publique Renaissance