Jacinta Bonaparte-Sargeant
Calgary,Alberta
Summary
Organized , hard worker and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Acting Manager
Alberta Health Services, AHS
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Patient Food Services, Supervisor
Alberta Health Services
09.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled Patients complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Evaluated staff performance and provided coaching to address inefficiencies.
Acting Manager, Patient Food Services
Alberta Health Services, AHS
03.2023 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Dietary Technologist
Southern Alberta Institute of Technology
Calgary, ABAdvanced Human Resource Management
Athabasca University
Athabasca, AB06.2011
Conflict Resolution Extension Certificate
Mount Royal University
Calgary, AB2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Critical Thinking
- Active Listening
- Organization and Time Management
- Problem Resolution
- Excellent Communication
- Dependable and Responsible
- Flexible and Adaptable
- Attention to Detail
Accomplishments
Connect Care Launching in May 2023 at SHC-PFS.
Completed Employee Development Program.
Completed Persuasion and Influence.
Completed The leader's Guide to Emotional Intelligence
Languages
English
Full Professional
Certification
Certified Nutrition Manager from the CSNM.
Timeline
Acting Manager
Alberta Health Services, AHS
04.2024 - Current
Acting Manager, Patient Food Services
Alberta Health Services, AHS
03.2023 - 09.2023
Patient Food Services, Supervisor
Alberta Health Services
09.2012 - Current
Dietary Technologist
Southern Alberta Institute of Technology
Advanced Human Resource Management
Athabasca University
Conflict Resolution Extension Certificate
Mount Royal University
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