Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacinta Bonaparte-Sargeant

Calgary,AB

Summary

Organized, hard worker and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Offers solid track record of accomplishment as a successful Patient Food Services Supervisor with over thirty years career in healthcare.

Acting manager for six months at SHC-PFS which was a very positive experience for personal and professional growth and development.

Some of the courses took while been an acting manager are Employee Development Program, Persuasion and Influence and The Leader's Guide to Emotional intelligence.

Effortlessly motivates employees to continuously improve performance and overall standard of care. Focused on keeping facility adaptable and responsive in ever-changing healthcare landscape.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Acting Manager

Alberta Health Services
04.2024 - Current
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Patient Food Services, Supervisor

Alberta Health Services
09.2012 - Current
  • Supervised and maintaining the day to day operation in Patient food services. Making sure the daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Provided direction to front line workers and ensure patients and residents received the meals required to promote good health.
  • Responsible for leading and mentoring staff, promoting safe work environment, implementing AHS Nutrition and Food services initiatives, and contributing to the delivery of high quality meal services.
  • Patient food services supervisors routinely interact with dietitians, other health care staff, patients, residents and their families.
  • Established and enforced organizational policies to keep operations in line with the facility's standards and regulator requirements.
  • Interviewed, hired, and oriented staff and managed ongoing staff development initiatives
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled Patient complaints and resolved issues.
  • Monitored workflow to improve employee time management and increase productivity.

Acting Manager-Patient Food Services

Alberta Health Services
03.2023 - 09.2023
  • Successful Connect Care launching 6 roll-out.
  • Create requisitions, postings and selection in RMS.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page.

Controlled costs to keep our operation within budget.

  • Learned how to read and interpret our variance reports and make comments where it is necessary.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Dietary Technician

South Alberta Institute of Technoloy
Calgary, AB

Associate of Applied Science - Conflict Resolution Extension Certificate

Mount Royal University
Calgary, AB
10.2017

Adult Education And Instructor Development

Mount Royal University
Calgary, AB
07.2015

Advanced Human Resource Management

Athabasca University
Athabasca, AB
06.2011

Human Resources Management

Mount Royal University
Calgary, AB
06.2006

Marketing Management - Entrepreneurship

Mount Royal University
Calgary, AB
06.2005

Skills

  • Friendly, Positive Attitude
  • Dependable and responsible
  • Attention to detail
  • Excellent Communication
  • Teamwork and Collaboration
  • Organization and Time Management
  • Planning
  • Problem-Solving
  • Acting listening
  • Task prioritization

Certification

Certified Nutrition Manager-CSNM

Timeline

Acting Manager

Alberta Health Services
04.2024 - Current

Acting Manager-Patient Food Services

Alberta Health Services
03.2023 - 09.2023

Patient Food Services, Supervisor

Alberta Health Services
09.2012 - Current

Dietary Technician

South Alberta Institute of Technoloy

Associate of Applied Science - Conflict Resolution Extension Certificate

Mount Royal University

Adult Education And Instructor Development

Mount Royal University

Advanced Human Resource Management

Athabasca University

Human Resources Management

Mount Royal University

Marketing Management - Entrepreneurship

Mount Royal University

Certified Nutrition Manager-CSNM

Jacinta Bonaparte-Sargeant