Jacey Ryan
Oshawa,ON
Summary
Responsible and ambitious Beauty Specialist dedicated to high levels of customer satisfaction to meet sales goals. Charismatic and personable individual with 5+ years of hands-on experience helping customers find beauty products to fit needs and preferences. Quick learner committed to quickly mastering new skills and leading with positive attitude.
Overview
14
14
years of professional experience
Work History
Full-Time Beauty Specialist
Shoppers Drug Mart
Bowmanville, ON
08.2017 - Current
- Built & deepened productive & positive customer relationships with high-quality service & focus on gaining loyalty.
- Recommended merchandise based on expert product knowledge & client preferences.
- Drove & exceeded sales goals by providing personalized beauty experience based on customer needs.
- Capitalized on upselling opportunities for additional products & services to increase basket size/increase sales.
- Provided leadership, insight & mentoring to newly hired employees to supply knowledge of various responsibilities & procedures.
- Assisted with event planning, example/ Beauty Mingle & brand events for prestige & derm vendors to achieve sales goals.
- Alleviated product theft by maintaining sales floor & shopper awareness.
- Worked closely with store managers to ensure compliance with corporate policies & procedures related to merchandising activities.
- Certified in all Leadership Program prerequisites; currently enrolled into Lead.
Freelance Makeup Artist
Self-employed
Oshawa, ON
01.2012 - 01.2019
- Professionally applied makeup and other cosmetics to clients for weddings, proms and other special occasions and events.
- Maintained inventory and ordered missing supplies; communicated with clients to ensure their requirements were always met.
- Handled appointment booking, canceling and rescheduling.
Office Assistant
Richmond Hill Soccer Club
Richmond Hill, ON
01.2010 - 06.2012
- Professionally managed registration inquiries and customer feedback.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Highly knowledgeable in the operation of Microsoft Word and Microsoft Excel.
Education
High School Diploma -
Bowmanville High School
Bowmanville, ON07.2010
Some College (No Degree) - Veterinary Health Care Assistant
Durham College
Oshawa, ONSkills
- Upselling & Cross-Selling
- BeautyNOW / Assisted Selling
- Service Consultations
- Returns & Exchanges
- MMS Fundamentals
- Vendor Event Planning
- Teamwork & Collaboration
- Product Knowledge
- Makeup & Skin Care Application
- Hygiene Standards
- Attention to Detail
- Security Practices
- Engaging with Diverse Customers
- Retail Metrics & Goals
- Meeting Sales Goals
- Inventory Management
- Verbal & Written Communication
- Documentation & Reporting
- Store Policies & Procedures
- Organization & Multitasking
- Friendly & Helpful
- Creative Thinking
Timeline
Full-Time Beauty Specialist
Shoppers Drug Mart
08.2017 - Current
Freelance Makeup Artist
Self-employed
01.2012 - 01.2019
Office Assistant
Richmond Hill Soccer Club
01.2010 - 06.2012
High School Diploma -
Bowmanville High School
Some College (No Degree) - Veterinary Health Care Assistant
Durham College
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