Jacelyn Browning
Innisfil,Canada
Summary
I have ample experience in the customer service industry. Working well with others as part of a team and independently to get the job done with the highest attention to detail and customer satisfaction. I am very motivated to learn new skills and can apply them successfully with limited training.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Payroll Administrator, business assistant
Fearless foundations
10.2020 - Current
- Process payrolls Wednesday evening in an accurate and timely manner to ensure employees receive pay on time
- Review and update job folders at the end of the week to ensure the job is completed correctly and customer stays informed of the progress on site
Parts/rental counter manager
Alcona rent all
01.2022 - 06.2024
- Assist customers in person and on phone with rental and parts inquiries
- Sales
- Coordinate ordering of parts for customer
- Provide fast, friendly and accurate customer service
- Take and process cash, debit and credit payments
- Facilitate customer drop off and pick up of rental equipment and ensuring all equipment is in good working order before proceeding with payment
- Receive orders from supplier using purchase orders
- Invoice and preform all necessary daily and monthly paperwork
- Facilitate the scheduling of rental deliveries
- Assist customers in choosing the right equipment for their Job
- Facilitate any repairs required while equipment is on site
- Weather that includes sending out a repair technician or replacing unit and submitting repair requests
Assistant Store Manager
M&M Food Market
04.2019 - 01.2022
- Preform daily opening and closing duties
- Maintain a clean, well stocked and visually appealing store for our customers
- Utilize my expert product knowledge to assist customers in their product choices to best suit their needs
- Assist with monthly inventory
- Receive weekly orders and insure all product it accounted for and put away in an organized manner
- Assist manager in training new staff to meet the M&M standard of service for our customers
- Placing and receiving orders
- Inventory management
- Scheduling
Shipping and Receiving Clerk/ printing
Grenville management and printing
11.2016 - 06.2017
- Sort mail
- Accept shipments and prepare packages for shipping
- Print documents
- Data entry
- Deliver packages to required department
- Attention to detail
- Punctuality
- Organize and prioritize print jobs to make sure all material is ready in time
- Customer Service
Customer Service
Good to go lotto
09.2010 - 11.2016
- Open booth
- Take daily inventory
- Report to head office
- Serve customers
- Resolve any customer complaints
- Skills Used: Problem solving, Independent work, Attention to detail, time management
Administrative Assistant/Receptionist
Upull trailers
01.2007 - 01.2010
- Preform all administrative duties such as
- Filing
- Ordering
- Answering phones
- Customer service
Education
High school diploma -
Barrie central
Barrie01.2003
Skills
- Microsoft Office
- Microsoft Excel
- Data Entry
- Planograms
- Assistant Manager Experience
- Store Management Experience
- Supervising Experience
- Retail Management
- Merchandising
- Sales
- Retail Sales
- Management
- Purchasing
Certification
CPR Certification, 02/01/23
Timeline
Parts/rental counter manager
Alcona rent all
01.2022 - 06.2024
Payroll Administrator, business assistant
Fearless foundations
10.2020 - Current
Assistant Store Manager
M&M Food Market
04.2019 - 01.2022
Shipping and Receiving Clerk/ printing
Grenville management and printing
11.2016 - 06.2017
Customer Service
Good to go lotto
09.2010 - 11.2016
Administrative Assistant/Receptionist
Upull trailers
01.2007 - 01.2010
High school diploma -
Barrie central
CPR Certification, 02/01/23
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