JACE TOWERY
San Jacinto
Summary
Dedicated with broad range of experience in delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
8
8
years of professional experience
Work History
Amazon Associate
Amazon
Redlands, CA
05.2026 - 09.2026
- Optimized inventory management processes to enhance stock accuracy and reduce discrepancies.
- Trained new associates on operational procedures and safety protocols, fostering a collaborative team environment.
- Oversaw daily workflow to guarantee timely fulfillment of customer orders and compliance with quality standards.
- Implemented process improvements that streamlined operations, resulting in increased efficiency across multiple departments.
Fed Delivery
Falcon Transport Co.
Oceanside, CA
03.2025 - 04.2026
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
FedEx Package Handler
FedEx
Orange, CA
09.2025 - 01.2026
- Operated package sorting equipment efficiently to ensure accurate processing.
- Collaborated with team members to maintain workflow and meet daily targets.
- Monitored safety protocols, ensuring compliance throughout handling processes.
- Trained new hires on operational procedures and safety guidelines.
- Conducted quality checks on packages to verify condition and accuracy before shipping.
- Streamlined package handling processes, reducing delays in shipment preparation.
- Assisted in inventory management by tracking incoming and outgoing shipments accurately.
- Implemented best practices for material handling, enhancing overall efficiency in operations.
Amazon Driver
3 Party Amazon
Irvine, CA
10.2024 - 01.2025
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Maintained accurate records of deliveries and pickups while adhering to company policies.
- Conducted vehicle inspections daily to ensure safety compliance and operational readiness.
- Assisted in training new drivers on best practices for package handling and route navigation.
- Implemented feedback mechanisms to enhance service quality based on customer interactions.
- Resolved delivery issues promptly, demonstrating strong problem-solving skills under pressure.
Crew Member
McDonald's
San Clemente, CA
10.2022 - 08.2023
- Delivered exceptional customer service in fast-paced environment to ensure satisfaction and repeat business.
- Operated kitchen equipment efficiently while adhering to safety and sanitation standards.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Collaborated with team members to maintain clean, organized workstations throughout shifts.
Retail Sales Associate
Goodwill
Hemet
04.2021 - 09.2022
- Assisted customers in finding products, enhancing shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Organized merchandise displays to optimize visibility and attract customer interest.
- Maintained inventory accuracy by restocking shelves and managing stock levels consistently.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
Restaurant Busser
Soboba Casino Resort
San Jacinto, CA
02.2019 - 07.2020
- Clear and clean tables for guest
- Swept and mop the floor for spills
- Helped people with getting there food
- Help the stewards clean the dishes
Education
High School Diploma - undefined
Hemet High School
Hemet, CA05.2018
Skills
- Dishwashing
- Table bussing
- Trash removal
- Wait staff support
- Food running
- Deliver driver
- Packer
- Package handler
- Being on time
- Organization
- Active listening
- Coordination
- Food running
- Guest service
Additional Information
References provided upon request
Timeline
Amazon Associate
Amazon
05.2026 - 09.2026
FedEx Package Handler
FedEx
09.2025 - 01.2026
Fed Delivery
Falcon Transport Co.
03.2025 - 04.2026
Amazon Driver
3 Party Amazon
10.2024 - 01.2025
Crew Member
McDonald's
10.2022 - 08.2023
Retail Sales Associate
Goodwill
04.2021 - 09.2022
Restaurant Busser
Soboba Casino Resort
02.2019 - 07.2020
High School Diploma - undefined
Hemet High School