Jaasmeen Kaur
Stoney Creek,ON
Summary
Dynamic leader with proven expertise in supply chain operations and team leadership, honed at Tim Hortons and Joeyco. Excelled in process optimization, enhancing production efficiency by over 30%, and fostering strong team collaboration. Skilled in customer service excellence and strategic planning, ensuring high standards of safety and compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Tim Hortons
09.2021 - Current
- Managed store operations, including opening/closing, cash handling, and inventory management
- Developed and implemented safety protocols for cost-effective and secure equipment handling
- Trained over 20 new employees on effective work procedures and strategies
- Resolved customer inquiries and complaints, ensuring exceptional service and brand loyalty
- Optimized workflows, enhancing production efficiency while reducing waste
- Provided leadership, feedback, and conflict resolution to a team of 5 employees
- Maintained cleanliness and quality standards in compliance with company guidelines
Inbound Supervisor
Joeyco
01.2022 - 01.2023
- Coordinated inbound logistics operations, ensuring timely receipt and processing of goods
- Supervised warehouse staff, delegating tasks and monitoring performance to meet daily targets
- Streamlined inbound workflows, reducing delays and improving efficiency
- Maintained accurate shipment, inventory, and discrepancy records, ensuring data integrity
- Collaborated with vendors and carriers to resolve delivery issues and build strong partnerships
- Enforced health and safety regulations, fostering a secure working environment
Team Member
Booster Juice, Mohawk College
09.2022 - 12.2022
- Fostered a collaborative work environment through strong team relationships
- Processed payments accurately and efficiently using the cash register
- Maintained clean and organized workstations to ensure productivity and safety
- Assisted customers with product selection, aligning with their needs and preferences
- Supported the team during peak periods and coworker absences, ensuring smooth operations
Education
International Business Management -
Mohawk College
12.2023
Supply Chain Management -
Mohawk College
04.2022
Bachelor of Education -
Malwa College for Education
01.2021
Bachelor of Science -
Government College for Girls
01.2018
Skills
- Supply Chain Operations and Management
- Team Leadership and Training
- Process Optimization and Workflow Planning
- Customer Service Excellence
- Inventory Management
- Safety and Compliance Standards
- Effective Communication and Collaboration
- Problem-Solving and Conflict Resolution
- Negotiation
- Production management
- Strategic planning
Certification
- Certified in Supply Chain Principles (Mohawk College)
- Leadership and Team Building Workshops
- Lean Process Management Training (Tim Hortons Internal Program)
Accomplishments
- Successfully trained and onboarded new team members, improving team performance and morale.
- Reduced waste and enhanced operational quality through innovative process improvements.
- Consistently recognized for exceptional customer service and dedication to team success.
References
Available upon request.
Timeline
Team Member
Booster Juice, Mohawk College
09.2022 - 12.2022
Inbound Supervisor
Joeyco
01.2022 - 01.2023
Shift Supervisor
Tim Hortons
09.2021 - Current
International Business Management -
Mohawk College
Supply Chain Management -
Mohawk College
Bachelor of Education -
Malwa College for Education
Bachelor of Science -
Government College for Girls
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