John Vitug
Brampton
Summary
Wanting To obtain a position where I can further enhance my communication skills and experience in the field of work. Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
4
4
years of professional experience
Work History
Lumper
Express Container Management Inc.
07.2019 - 12.2019
- Transferring loose loads to pallets for seamless loading and transit.
- Breaking down, packing, and wrapping pallets for delivery as needed.
- Physically unloading and loading goods onto trucks and into warehouses.
Customer Service Cashier
Sport Chek
01.2020 - 09.2021
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
Order Processor
Ford Motor Company
10.2021 - 08.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operate heavy machinery such as an electric Tugger to move materials and items from receiving and storage areas to production floor.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment
Service Advisor
Canadian Tire
09.2022 - 07.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
High School Diploma -
Notre Dame Catholic Secondary School
Brampton Bachelor of Science - Biotechnology
Humber College North Campus
Etobicoke05.2024
Skills
- Hand tool operations
- Complaint Resolution
- Equipment maintenance
- Communication
- Shipping and receiving
- Inventory organization
- Materials handling and transport
- Team building
Timeline
Service Advisor
Canadian Tire
09.2022 - 07.2023
Order Processor
Ford Motor Company
10.2021 - 08.2022
Customer Service Cashier
Sport Chek
01.2020 - 09.2021
Lumper
Express Container Management Inc.
07.2019 - 12.2019
High School Diploma -
Notre Dame Catholic Secondary School
Bachelor of Science - Biotechnology
Humber College North Campus
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