J A A F R M E R Z A
Ottawa
Summary
Versatile and safety-conscious forklift operator who consistently meets and complies with warehouse standards for safety, quality, and professionalism. Experienced in efficiently loading and unloading various types of forklift and reach truck vehicles, as well as preparing products for packing. Skilled in operating electric pallet jacks. Dedicated and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Motivational fitness professional with a strong record of success teaching classes. Connects with participants and improves fitness through strong leadership and problem-solving abilities. History of maxing out classes with happy and excited members. Sharp individual offering treasury management expertise while taking full ownership for the growth of cash management revenue. Broadens and deepens existing and new relationships with cash management products and services. Leverages strong written skills to accurately and clearly describe transaction details. Motivated and friendly worker with a flexible schedule, willing to work weekends. Dependable and punctual with a clean driving record. Works collaboratively with team members to provide excellent customer service. Flexible custodian committed to keeping facilities, buildings, and grounds clean and organized. Experienced custodial staff with in-depth knowledge of chemical cleaning solutions, hazardous component management, and cleaning equipment operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salesperson
Self-employeed
Ottawa, ON
10.2024 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
High Reach Forklift Operator
Thermo Fisher Scientific
Rotterdam, Netherland
12.2020 - 02.2024
- Assisted in conducting inventory audits to verify stock levels and identify discrepancies
- Inspected industrial trucks and tractors for safety issues and performed routine maintenance
- Adapted quickly to new types of material handling equipment as introduced by the company
- Maintained cleanliness and organization in the work area to ensure a safe working environment
- Operated forklifts to load and unload materials from trucks and into storage areas
- Determined the most efficient routes for moving goods within the facility to save time
- Mentored junior operators, sharing knowledge on machine handling techniques and safety protocols
- Coordinated with warehouse staff to plan loading schedules and minimize downtime
- Safely transported hazardous materials, following strict guidelines and procedures
Reach Truck Operator
Thermo Fisher Scientific
Rotterdam, Netherland
12.2020 - 02.2024
- Followed proper stacking and storage procedures to optimize warehouse space usage
- Assisted in conducting inventory audits to verify stock levels and identify discrepancies
- Determined the most efficient routes for moving goods within the facility to save time
- Mentored junior operators, sharing knowledge on machine handling techniques and safety protocols
Management and Monitoring Gyms
Rotterdam Basic Fit
Rotterdam, Netherland
03.2019 - 09.2020
- Conducted fitness assessments to evaluate client health status and recommend appropriate exercise regimens
- Adapted workouts for clients with special needs or limitations, ensuring a safe and inclusive environment
- Evaluated new fitness equipment and technologies for potential inclusion in training programs
- Monitored participant progress, providing constructive feedback and adjusting plans as necessary
- Set-up and broke down sports equipment before and after each class session
- Promoted optimum customer service using friendly manner to answer phones and provide information
- Provided exceptional customer service by building strong relationships with members, frequently connecting for updates and addressing concerns
- Increased membership by conducting facility tours and answering all questions from potential new patrons
- Enriched member experiences by sharing in-depth knowledge of workout programs, healthy lifestyle choices and beneficial nutritional options
- Created friendly environment by supporting members in achieving fitness and healthy living goals
Managing a Restaurant and Providing Services
Italian Restaurant
Rotterdam, Netherland
02.2018 - 01.2019
- Developed menus in collaboration with the chef, focusing on cost-effective and popular dishes
- Implemented staff training programs to enhance service standards and efficiency
- Monitored kitchen operations to ensure food was prepared according to recipe specifications and in a timely manner
- Collaborated with marketing teams to promote special events, increasing foot traffic and revenue
- Scheduled staff shifts to ensure adequate coverage during peak times while controlling labor costs
- Labeled packaged food products with prices and sell-by dates
- Supervised food service workers to keep kitchen moving and provide quality service
- Prepared menus based on inventory and food supplies
- Owned administrative tasks, managing restaurant funds, receiving inventory and scheduling labor
- Coached, directed and developed restaurant supervisors and team leaders
- Led pre-shift meetings to review specials, menu changes and house counts
- Acknowledged exceptional staff performance to increase employee morale and reduce turnover
Education
Finishing Secondary Stage - Bio-chemistry
University of Ottawa
09.2020
Skills
- Order Picking
- Hand-Eye Coordination
- Shipping and receiving
- Heavy Lifting
- Loading Dock Operations
- Material Handling
- Forklift Operation
- Production Scheduling
- Shipment Processing
- Warehouse Management Systems
- Work Planning and Prioritization
- Equipment Maintenance
- Staff Management
- Materials Transport
- Problem-Solving
- Inventory Control
- RF scanner
- Process Management
- Teamwork and Collaboration
- Warehouse support
- Game strategy
- Equipment management
- Player development
- Strength training
- Team Development
- Safety oversight
- Game Strategy Development
- Data Evaluation
- Team motivation
- Safety awareness
- Kitchen oversight
- Recruitment
- Schedule Coordination
- Customer-Oriented
- Complaint resolution
- Staff Scheduling
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Awards
Received awards from my manager and a team in recognition of the extra work and the work I did.
Hobbies and Interests
- Football
- Boxing
- Mau Tai
- Running
Community Service
Volunteer to work extra hours on weekends.
Certification
- Forklift Certification
Timeline
Salesperson
Self-employeed
10.2024 - 01.2025
High Reach Forklift Operator
Thermo Fisher Scientific
12.2020 - 02.2024
Reach Truck Operator
Thermo Fisher Scientific
12.2020 - 02.2024
Management and Monitoring Gyms
Rotterdam Basic Fit
03.2019 - 09.2020
Managing a Restaurant and Providing Services
Italian Restaurant
02.2018 - 01.2019
Finishing Secondary Stage - Bio-chemistry
University of Ottawa