Isabella Tucker
Los Angeles
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Silverlake Ramen
Burbank
10.2022 - Current
- Waiting tables, bussing tables, hosting, taking/handing out to go orders, cleaning.
- Assisting in training new servers.
- Monitoring dining room for cleanliness and proper set-up at all times.
- Experience in both opening and closing.
Barista (Trainer)
Starbucks
Studio City
02.2021 - 10.2022
(Worked at Starbucks in Arden NC until transferring to Studio City in March, 2022)
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Demonstrated high multitasking skills while at times checking customers out at the register, making and serving drinks, and taking drive thru orders at once.
- Earned Partner of the Quarter for exceptional customer service and teamwork skills.
Host
Olive Garden
Asheville
10.2019 - 03.2020
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Inspected dining areas for any damages or defects.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts.
Education
GED -
AB Tech
Asheville, North Carolina12-2019
Korean Language
한양대학교 (Hanyang University)
Seoul, South Korea01-2019
Skills
- Order taking
- Payment processing
- Customer service
- Table management
- Teamwork
- Multitasking
- Communication skills
- POS operation
Languages
Korean
Limited
Timeline
Server
Silverlake Ramen
10.2022 - Current
Barista (Trainer)
Starbucks
02.2021 - 10.2022
Host
Olive Garden
10.2019 - 03.2020
GED -
AB Tech
Korean Language
한양대학교 (Hanyang University)