Izma Yousaf
Sacramento
Summary
Proactive and results-driven professional with extensive experience in customer service and cash handling, honed at Taco Bell and Walmart. Excelled in enhancing customer satisfaction through exceptional service and efficient transaction management. Demonstrated reliability and strong work ethic, alongside proficiency in cash register operation and team collaboration. Achieved significant improvements in customer return rates and transaction accuracy.
Overview
1
1
year of professional experience
Work History
Cashier
Taco Bell
10.2024 - Current
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register to record transactions accurately and efficiently.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Greeted customers entering store and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer service
Walmart
06.2024 - 09.2024
- Provided exceptional customer service, resolving patient complaints promptly and professionally.
- Promoted positive member relations through providing excellent customer service.
- Managed branch sales, customer service, finances and recordkeeping.
- Utilized exceptional customer service skills to satisfy all needs.
- Greeted customers and provided outstanding customer service.
Education
No Degree - Economics
Consumes River College
Sacramento, CA05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Written and verbal communication
- Reliability and punctuality
Languages
English
Native or Bilingual
Punjabi
Professional Working
Urdu
Native or Bilingual
Hindi
Professional Working
Interests
- Historical Exploration
- Volunteering
- Reading
- Strategy Games
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Gardening
- Avid Reader
- Volunteer Work
- Personal Development and Self-Improvement
Timeline
Cashier
Taco Bell
10.2024 - Current
Customer service
Walmart
06.2024 - 09.2024
No Degree - Economics
Consumes River College
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