Izha Chaudhry
Summary
A dedicated and highly motivated administrative lead with exceptional ability to work proficiently in a fast-paced, high-stress environment. Demonstrates initiative, sound judgment, and keen attention to detail, enabling efficient multitasking and prioritization. Possesses excellent written and oral communication skills, fostering strong interpersonal connections. A capable leader and team player known for maintaining a positive attitude and productive work ethic. Proficient in various healthcare and dental software and boasts a remarkable typing speed of over 60 WPM."
Overview
15
15
years of professional experience
Work History
Lead Administrative Support
Alberta Health Services
01.2019 - Current
- Affectively registering Emergency Department outpatients, Inpatient electives, Directs, Red lists, OR day surgeries
- Independently manage patient billing for out of country, Refugee and work permit, and Visa Patients with no coverage or healthcare
- Handling and understanding legal documentation (Delegation of Powers and Duties, Termination orders, Adoption Orders, Guardianship Orders, ETC)
- Managing a lead role in Emergency Department downtime to administer proper and fast registration
- Sealed, filed and mailed confidential doctors notes
- Creating Diagnostic Imaging X-ray, MRI, CT, DI Consult, and Ultrasound encounters
- Communicating with Emergency Department nurses and physicians to maintain efficient patient registration and care for code and downtime patients
- Communicating with patients regarding Emergency Department research injury prevention and medical research initiative
- Contacting families for clinical referral file creations and bookings
- · Exercising judgement, Professionalism, diplomacy and discretion when dealing with highly sensitive and confidential information
- Processed Emergency Department inpatient bed requests for the unit
- Team lead responsible for vital statistics, handle issues that arise during shift (sick calls, organize and manage codes etc)
Dental Administrator
Aspen Dental Care
09.2022 - 01.2023
- Appointment scheduling and coordination
- Patient reception, communication, and registration
- Insurance verification, billing, and financial transactions
- Recordkeeping, data entry, and administrative support
- Patient education and post-care instructions
- Collaboration, coordination, and team support
- Compliance with regulatory requirements
- Exceptional customer service and patient satisfaction
Assistant Manager
Tristan Menswear & Guess Accessories
01.2009 - 07.2012
- Provided floor-level management, supervision and mentorship of junior staff
- Tracked and allocated finances, and made cash deposits
- Scheduled and organized staff shifts
- Processed payroll for staff
- Played leadership role in training new employees, and ensured effective teamwork in a dynamic work environment
- Achieved a weekly top ten sales status for six months over a nine month monitored period
- Maintained professional and friendly relationship with regular cliental
Education
General Studies
Mount Royal University
CalgaryCertificate - Medical Terminology
Sait
Calgary01.2012
High School Diploma -
Sir Winston Churchill High School
Calgary, AB05.2007
Skills
- Process Optimization
- Critical Thinking
- Complex Problem-Solving
- Leadership
- Employee Training
- Patient Care
- Adaptability
- Finance
Websites
Additional Engagements
Clothing Line - This venture, dear to my heart, embodies creativity, innovation, and a desire to give back. With a mission to support communities in need, a portion of our proceeds is dedicated to various non-profits, aligning with our belief that true beauty begins from within. Through Haus Izha, we aim to influence and enrich the South Asian fashion landscape, fueled by the spirit of humanitarianism."
Timeline
Dental Administrator
Aspen Dental Care
09.2022 - 01.2023
Lead Administrative Support
Alberta Health Services
01.2019 - Current
Assistant Manager
Tristan Menswear & Guess Accessories
01.2009 - 07.2012
General Studies
Mount Royal University
Certificate - Medical Terminology
Sait
High School Diploma -
Sir Winston Churchill High School
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