Summary
Work History
Education
Skills
Languages
Timeline
Generic

Izaias Rodriguez

Woodbridge

Summary

Dynamic server with extensive experience at West Minister, excelling in customer service and team collaboration. Proven ability to enhance dining experiences through effective communication and conflict resolution. Skilled in point-of-sale operations and employee training, consistently ensuring customer satisfaction and operational efficiency. Committed to delivering exceptional service in fast-paced environments.

Work History

Server

west minister
Woodbridge
10.2024 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Informed customers of daily specials and signature menu items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Trained new employees on restaurant procedures and plating techniques.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted guests and provided menus.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Prepared drinks according to standard recipes.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Set up tables in between patrons to reduce wait times.
  • Delivered food orders promptly and courteously.

Education

High School Diploma -

Woodbridge Senior High School
3001 Old Bridge Rd, Woodbridge, VA 22192
05-2026

Skills

  • Customer service
  • Point-of-sale operation
  • Menu knowledge
  • Employee training
  • Conflict resolution
  • Team collaboration
  • Cash handling
  • Dining customer service
  • Time management

Languages

Spanish
Limited

Timeline

Server

west minister
10.2024 - Current

High School Diploma -

Woodbridge Senior High School
Izaias Rodriguez