Izaias Flores

Supervisor at Round Table Pizza plays a critical role in ensuring smooth daily operations, providing exceptional customer service, and supporting team members in delivering the best dining experience. This role involves overseeing staff, maintaining quality standards, and assisting in achieving sales and operational goals.

Key Responsibilities

• Team Leadership:

• Supervise and motivate restaurant staff to maintain high performance and excellent customer service.

• Assist with hiring, training, and onboarding of new team members.

• Schedule and manage shifts to ensure optimal coverage.

• Customer Service:

• Ensure a welcoming environment and handle customer inquiries, complaints, and special requests promptly and professionally.

• Promote a positive dining experience by monitoring food quality, cleanliness, and service speed.

• Operations Management:

• Oversee operations, including opening and closing procedures.

• Maintain inventory levels, assist in placing orders, and reduce food waste.

• Ensure compliance with food safety and health regulations.

• Financial Responsibilities:

• Monitor sales, labor costs, and budgets to meet financial goals.

• Assist with cash handling, deposits, and reconciliations.

• Problem Solving:

• Address and resolve operational challenges quickly and effectively.

• Implement strategies to improve restaurant performance and customer satisfaction.

Qualifications

• High school diploma or equivalent (some college preferred).

• Excellent interpersonal, communication, and leadership skills.

• Strong organizational and multitasking abilities.

• Ability to work flexible hours, including nights, weekends.

• Knowledge of food safety and health regulations is a plus.

Physical Requirements

• Ability to stand for extended periods and lift up to 30 pounds.

• Comfortable working in a fast-paced, high-pressure environment.

• Opportunities for career growth within the company.