Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
• Welcome and escort guests promptly, delivering a hospitable and friendly experience from their arrival until departure.
• Engage effectively with customers to grasp their preferences, offer menu suggestions, and guarantee their contentment.
• Juggle multiple tables adeptly, accurately taking orders and promptly communicating them to the kitchen staff.
• Conduct cash transactions, process credit card payments, and operate POS systems meticulously and efficiently.
• Address customer queries, concerns, and special requests promptly and courteously, ensuring favorable resolutions and encouraging guest loyalty.
• Interacted with patients and/or clients via telephone, addressing their inquiries and needs.
• Scheduled appointments efficiently and accurately.
• Managed the submission of insurance claims and handled patients' insurance-related matters.
• Ensured cleanliness and organization within the clinic environment.
• Maintained inventory levels by consistently stocking shelves with necessary products.
• Greeted and assisted customers, guiding them to locate required store items efficiently.
• Stayed informed about ongoing store promotions and emphasized sales opportunities to customers.
• Handled transactions, including cash and credit purchases, accurately and efficiently.
• Provided customers with information about promotions to boost sales and enhance their shopping experience.
• Supported managers in the training of new team members, sharing knowledge and best practices.
• Received specialized training in creating gift baskets tailored for various occasions and gift-giving needs.
• Offered courteous assistance to customers, ensuring their needs were met professionally and effectively.
• Got merchandise ready for sale by labeling items accurately and restocking shelves, racks, and bins with the latest products, also updating signs to highlight special items.
• Stayed up-to-date with store, product, and promotional information to consistently drive sales.
• Maintained store cleanliness by stocking and tidying shelves, ensuring an organized and inviting environment.
Exceptional customer service
Proficient in French - Completed studies in the French program at Warnica P.S.