Izabella Liszek
Hamilton,ON
Summary
Enthusiastic and knowledgeable customer service professional with experience in different industries. Motivated to maintain customer satisfaction and to contribute to company success through this position. References are available upon request.
Overview
5
5
years of professional experience
Work History
Cruise Attendant
Reef Unlimited Co.
Cairns, QLD, Australia
05.2023 - 04.2024
- Made the daily schedule for cruise attendants, ensured all crew had designated breaks, and worked alongside the skipper to make sure we had everyone on the boat before departure.
- Optimized inventory control by conducting regular stock checks and maintaining accurate records for cost management purposes.
- Assisted passengers with inquiries, injuries, and complaints to ensure customer satisfaction.
- Completed the evening cash out and change order everyday to be prepared for the next day.
Room Attendant
Lylo Auckland
Auckland, New Zealand
12.2022 - 02.2023
- Cleaned and serviced private rooms and dorm rooms accordingly to be sanitized and clean for the next guest(s).
- Vacuumed and maintained common areas, hallways and waiting areas at elevators.
- Regularly helped with reception to greet, check in, and provide assistance to the guests.
Front of House Supervisor
Boon Burger Cafe
Burlington, ON, Canada
06.2021 - 07.2022
- Performed cash handling activities and secured nightly bank deposits.
- Managed inventory through effectively ordering and stocking beverages, frozen items, napkins, cutlery and front of house supplies.
- Took orders, delivered the food, helped with dishes, and helped in the kitchen.
Temporary Park Ambassador
City Of Burlington
Burlington, ON, Canada
01.2021 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity, carrying out day-day-day duties accurately and efficiently.
- Offered assistance to the public regarding paid parking at Lowville Park and Burlington Beach in Burlington, Ontario.
- Enforced parking related violations while maintaining accurate and detailed logs of all events during my shift.
Personal Shopper
Fortinos
Hamilton, ON, Canada
03.2020 - 02.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Ensured orders were correctly picked and packaged, keeping in mind the customers requests.
- Communicated over telephone and email with customers regarding payment, placing orders and pick up.
Waitress
Courtyard Cafe
Sydney, NSW, Australia
08.2019 - 02.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
College Diploma - Police Foundations
Fanshawe College
London, ON, Canada04.2018
High School Diploma -
St. Jean De Brebeuf
Hamilton, ON, Canada06.2016
Skills
- Problem Solving
- Customer Service and Assistance
- Organization
- Teamwork & Collaboration
- Monitoring Food Preparation
- Money Handling
- Fluent in English & Polish
- RSA (Responsible Service of Alcohol) certified
- CPR, First Aid, and Advanced Resuscitation & Oxygen Therapy certified
Timeline
Cruise Attendant
Reef Unlimited Co.
05.2023 - 04.2024
Room Attendant
Lylo Auckland
12.2022 - 02.2023
Front of House Supervisor
Boon Burger Cafe
06.2021 - 07.2022
Temporary Park Ambassador
City Of Burlington
01.2021 - 09.2021
Personal Shopper
Fortinos
03.2020 - 02.2021
Waitress
Courtyard Cafe
08.2019 - 02.2020
College Diploma - Police Foundations
Fanshawe College
High School Diploma -
St. Jean De Brebeuf
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