Izabella Cranford
San Diego
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Cafe Nola. Proven ability to enhance guest satisfaction through effective communication and efficient management of high-volume dining environments. Expertise in cash handling and safe food practices, ensuring a welcoming atmosphere for all patrons.
Overview
7
7
years of professional experience
Work History
Server
Cafe Nola
04.2021 - 04.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Host and Server
Sizzling Grill
04.2017 - 04.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Highschool Diploma -
Niceville Highschool
Niceville, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Customer service
- Safe food handling
- Food running
- High volume dining
Timeline
Server
Cafe Nola
04.2021 - 04.2024
Host and Server
Sizzling Grill
04.2017 - 04.2020
Highschool Diploma -
Niceville Highschool
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