Dynamic and motivated professional with experience at Santa Teresa Branch Library and Happy Hollow Park & Zoo, excelling in customer service and efficient multitasking. Proven ability to maintain cleanliness and enhance guest experiences through personalized service. A dependable team player, adept at adapting to fast-paced environments while ensuring quality and safety standards are met.
Overview
1
1
year of professional experience
Work History
Restaurant Worker
Happy Hollow Park and Zoo
06.2025 - 07.2025
Provided exceptional customer service by efficiently taking orders and addressing inquiries.
Maintained cleanliness of dining areas and adhered to food safety standards.
Assisted in food preparation, ensuring quality and consistency of menu items.
Collaborated with team members to streamline service during peak hours.
Developed rapport with customers, enhancing their overall dining experience through personalized service.
Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Greeted customers at front counter to answer questions and input meal orders into POS system.
Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
Kept kitchen clean and organized by performing daily maintenance tasks.
Prepared and cooked meals according to recipes and customer specifications.
Student Library Clerk
Santa Teresa Branch Library
06.2024 - 07.2024
Organized library materials systematically for efficient access and retrieval.
Processed new book acquisitions using library management software to maintain inventory accuracy.
Facilitated the return and check-out of resources, ensuring compliance with library policies.
Maintained cleanliness and orderliness of library spaces to promote a welcoming environment.
Collaborated with staff on initiatives to improve service delivery and patron satisfaction.
Conducted inventory checks regularly, identifying missing or damaged materials for replacement or repair.
Increased user satisfaction by providing friendly and efficient customer service at the circulation desk.
Performed light maintenance tasks within the library including dusting shelves, cleaning computers screens which contributed to an inviting atmosphere.
Supported librarian staff with various tasks, resulting in smoother daily operations and improved services.
Improved library organization by diligently shelving books and materials in appropriate locations.
Organized returned books and materials and assisted with shelving.
Answered general questions in person, by phone and over email.
Checked out and checked in items using library computer system.
Kept library shelves and printed materials well-stocked and organized according to established system.