Natan Michael
Edmonton,AB
Summary
Proven track record in enhancing customer experiences and streamlining operations, demonstrated at Tim Hortons through exceptional customer service and efficient cash handling. Expert in teamwork and collaboration, significantly improving workflow and order fulfillment accuracy. Skilled in relationship building and problem-solving, ensuring high standards of cleanliness and safety.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
Tim Hortons
02.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Packager
Ups Store
12.2023 - 02.2024
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Achieved faster order fulfillment with improved workflow management and team coordination.
Server
McDonald's
02.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
N/A - Mechanical Engineering
Ross Sheppard High School
Edmonton, ABSkills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
Languages
English
Full Professional
Amharic
Native or Bilingual
Tigrigna
Professional Working
Additional Information
Am very hard working person and I assure you that the work will be done on time.
Timeline
Cashier Assistant
Tim Hortons
02.2024 - Current
Packager
Ups Store
12.2023 - 02.2024
Server
McDonald's
02.2023 - 11.2023
N/A - Mechanical Engineering
Ross Sheppard High School