Iyleen Mendez
Fallbrook
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
The Coal Bunker
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
In Store Shopper
Albertsons
11.2020 - 12.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Selected best-quality perishable items such as meat and produce.
- Demonstrated speed and accuracy in order item selection.
- Scanned each item's barcode before item's removal from shelf.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier/Server
Reds Meadow Resort And Pack Station
06.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Hostess
Oink And Moo
01.2018 - 03.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Associate of Arts - Communication Studies
Miracosta College
Oceanside, CA05.2024
High School Diploma -
Fallbrook High School
Fallbrook, CA06.2017
Skills
- Team collaboration
- Strong work ethic
- Adaptability and flexibility
- Relationship building
- Effective communication
- Task prioritization
- Organizational skills
- Active listening
- Multitasking capabilities
- Interpersonal skills
- Social media savvy
- Problem-solving abilities
- Planning and Organization
- Routine Management
- Activity Planning
- Behavior Monitoring
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Babysitting
Good with children
Interactive
Timeline
Server
The Coal Bunker
01.2024 - Current
In Store Shopper
Albertsons
11.2020 - 12.2023
Cashier/Server
Reds Meadow Resort And Pack Station
06.2020 - 09.2020
Hostess
Oink And Moo
01.2018 - 03.2020
Associate of Arts - Communication Studies
Miracosta College
High School Diploma -
Fallbrook High School
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