Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Malu

Thornhill

Summary

- to contribute excessively to my team, grow, learn, and build life long relationships

Overview

9
9
years of professional experience

Work History

Personal Trainer

Ludy's Boxing
05.2021 - 07.2023
  • Trained clients to lose weight and gain muscle, taught exercise form, and nutrition
  • Taught individual 1 on 1 clients, 2 on 1s, and small to large size group fitness classes
  • Provide excellent customer service, and established long-term relationship with clients, resulting in client retention, renewed contracts, and even referrals

Tech crew

Wind/Freedom mobile
08.2016 - 06.2017
  • Overall best average in store among KPI metrics, CPH, APH, PAP, WPP, and Post paid/pre-paid
  • Multiple Breakthrough customer service performance reviews from mystery shoppers
  • Provide excellent customer service, and long-term relationship with customers, renewed loyalty

Sales advisor

Telus
08.2014 - 01.2016
  • Convinced new customers to join Telus, handled contracts, renewals, and accessories
  • Highest grossing salesmen in the store, achieved 95% approval rating in customer service surveys
  • Employee of the year (4-time Employee of the month)

Education

ISSA certified personal trainer CPR/AED certified -

Toronto, Ontario

Bachelor’s degree - kinesiology & health science

York university
2020

Skills

- negotiation and persuasion

- active boxer competing with USA boxing & Ontario boxing (6 years experience)

- active MMA Fighter

- active freestyle wrestler (16 years)

- charismatic, leader, team player

- exceptional sales skills

Timeline

Personal Trainer

Ludy's Boxing
05.2021 - 07.2023

Tech crew

Wind/Freedom mobile
08.2016 - 06.2017

Sales advisor

Telus
08.2014 - 01.2016

ISSA certified personal trainer CPR/AED certified -

Bachelor’s degree - kinesiology & health science

York university

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Joshua Malu