Experienced professional offering proven expertise in overseeing company operations and completing accurate daily reconciliations. Strengths include account audits, financial reporting, data analysis, and customer software.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auditor
Hilton Hotels Corporation
San Francisco
11.2024 - Current
Monitored, analyzed and compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
Completed end-of-day reconciliations of cash drawers and credit card transactions.
Resolved customer inquiries regarding billing, payments and reservations.
Lead Assistant
Seabreeze Management Company
San Francisco
01.2024 - 03.2025
Maintained accurate records of all rental agreements, leases, and tenant information
Coordinated with contractors and vendors for needed repairs for owners or shared amenities on the property.
Led communications and reporting between owners and property management.
Reviewed incident reports and addressed violations of policy.
Project managed necessary repairs or improvements.
Senior Relationship Banker
Citi
San Francisco
05.2019 - 02.2024
Prepared regular reports detailing performance metrics against established targets.
Established new accounts for corporate and retail customers in compliance with bank policies and procedures.
Collaborated with internal teams on projects aimed at improving customer experience.
Collaborated with internal teams on projects aimed at improving customer experience.
Participated in weekly sales meetings to discuss progress towards goals and challenges faced.
Advised customers on bank products, services and financial planning options.
Education
Associate of Science - Business Administration
City College of San Francisco
San Francisco, CA
05-2025
Skills
Financial Analysis
Inventory Management
Data Reporting
Salesforce , Microsoft Word , Excel
Audit Compliance
Relationship building
Certification
Google Project Management Certificate - April 2025
PMI Certified Associate in Project Management - June 2025