Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iyanla Phillip

Scarborough,ON

Summary

As a new graduate from the Law Clerk program at Seneca College, my interest in becoming an assistant has seemingly increased. I am determined to leverage my knowledge and experience as a professional.

I've spent the last three years as a Customer Service Representative working in a professional office setting, managing high volumes of calls and emails, as well as providing over-the-phone consultations and assessments, exceeding client expectations allowed me to become proficiently comfortable with computer typing and communication skills.

being professional, and reliable and maintaining a confidential and warm environment is essential for me.

Overview

5
5
years of professional experience

Work History

Appliance Sales Consultant

Best Buy Canada
08.2021 - 07.2023
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Maintained product knowledge to assist and educate customers on options available.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
  • Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.

Customer Contact Center Personal Banker

Personal Banker Canada
05.2018 - 01.2023
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.


Education

No Degree - School of Legal, Public And Administration

Seneca College of Applied Arts And Technology
North York, ON
06.2024

Skills

  • Balanced ability to execute multiple tasks in a high-demand environment
  • Maintain a positive and professional attitude
  • highly knowledgeable in Microsoft computer applications, Clerical and Filing Support
  • Follows and demonstrates all Operational Requirements
  • Excellent Organization and Time Management
  • Goal-Driven

Timeline

Appliance Sales Consultant

Best Buy Canada
08.2021 - 07.2023

Customer Contact Center Personal Banker

Personal Banker Canada
05.2018 - 01.2023

No Degree - School of Legal, Public And Administration

Seneca College of Applied Arts And Technology
Iyanla Phillip