Iyabo Ogunleye
Mississauga,ON
Summary
Dynamic Agile Senior Business Analyst with a proven track record at Deloitte Canada, excelling in user story creation and business case development. Adept at utilizing Azure DevOps to drive project success, I foster collaboration and inspire teams to achieve exceptional results, enhancing stakeholder satisfaction and delivering innovative solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Agile Senior Business Analyst
Ministry of Transportation
09.2021 - Current
- Company Overview: (Ontario Public Service)
- Lead Business Analyst for the Highway Corridor Management System (HCMS) 3.0 project, driving Agile development using Microsoft Azure DevOps
- Collaborate with Product Owners, Solution Architects, and SMEs to refine backlog prioritization and ensure alignment with requirements
- Facilitate weekly requirement meetings with business stakeholders and lead biweekly DEMO presentations to gather feedback and enhance solution design
- Work closely with UX designers in Figma to ensure user interface and experience designs meet business needs
- Develop comprehensive data dictionary documentation and error messaging guidelines for HCMS 1.2 and 3.0
- Provided Agile leadership and mentorship to Business Analysts and Scrum teams by facilitating backlog grooming, sprint planning, and ensuring alignment of user stories with sprint goals and business priorities
- Aligned requirements and solution designs with OPS Enterprise Architecture standards and supported Architecture Governance Point (AGP) checkpoint documentation
- Developed Business Service Blueprints that illustrated frontstage/backstage processes, user journeys, system touchpoints, and organizational policies to support OPS digital transformation goals
- Engage in Agile processes including Daily Scrums, Sprint Planning, Retrospectives, CI/CD-driven delivery, and ad hoc Scrum meetings
- Author 2,900 user stories across 90 Agile sprints, ensuring seamless collaboration and clear requirements
- Partner with developers and testers to resolve issues, validate results, and communicate progress, risks, and solutions
- Conduct business analysis to assess client needs, define I&IT solutions, and promote business improvements through re-engineering
- Apply structured methodologies including JAD sessions, interviews, mock-ups, business modeling, use case modeling, data flow modeling, business rules definition, and non-functional requirements gathering
- Monitor project progress, report updates to management, and proactively escalate risks
- Support design discussions and work collaboratively with Product Owners, Project Managers, and Systems Analysts to meet project objectives
- Assist testers by clarifying requirements and validating test scenarios to ensure successful implementation
- Perform Gap Analysis and Impact Analysis for all Business requirement with an impact on the previously developed application
- Integrated AODA and WCAG 2.1 AA compliance into requirements gathering, UI mockup review, and acceptance criteria to ensure accessibility for all users
- Conduct pre and post implementation reviews, as well as ongoing reviews to ensure all technical solutions and user stories have met the acceptance criteria
- (Ontario Public Service)
Senior Business Analyst
Deloitte Canada
12.2020 - 08.2021
- Company Overview: (Consultants for ESDC)
- Lead the business analysis team across diverse project lifecycles, gathering requirements, process optimization, and stakeholder collaboration.
- Apply Agile methodologies, Microsoft Azure DevOps (ADO), and project management principles to streamline workflows and enhance project delivery.
- Translate business and data requirements into technical solutions, ensuring alignment with stakeholder objectives
- Collaborate with Product Owners, Solution Architects, and SMEs to refine backlog prioritization and develop user stories
- Conduct Gap & Impact Analysis, driving improvements for previously developed applications
- Lead requirements for workshops and facilitate design discussions with client groups
- Apply business modeling, process mapping, use case modeling, and logical architecture development to define solutions
- Capture additional mandatory requirements for Web integration for AODA and ensure compliance with WCAG 2.1 AA standard and best practices
- Prepare testing strategies, validation plans, and defect tracking to support quality assurance
- Monitor project progress, report updates, and escalate risks to stakeholders and steering committees
- Manage resource planning, scheduling, and milestone tracking to ensure successful project execution
- Influence project strategies and independently drive initiatives, ensuring deliverables meet business needs
- Work with developers and testers to resolve issues, validate results, and optimize solutions
- Conduct pre- and post-implementation reviews, ensuring all solutions meet acceptance criteria
- (Consultants for ESDC)
Senior Business Analyst
HealthOPM
01.2020 - 11.2020
- Company Overview: Salesforce Cloud Migration
- Identified Strengths, Weaknesses, opportunities, and Threats (SWOT) and work with Stakeholders to develop improvement strategy with Salesforce Sales Cloud (CRM and Marketing Analytics)
- Gathered requirements to define HealthOPM B2B digital strategy and lead stakeholders to determine digital documentation needs and workflow requirements for digitalization
- Documented the Process Maps (current (AS IS) and future state (TO BE) process maps) use cases, workflow diagrams and gap analysis utilizing BPMN 2.0
- Led discovery workshops with stakeholders, conducted cost-benefit analyses, and collaborated with UX teams to develop early-stage prototypes for iterative validation
- Documented Requirements for Salesforce Cloud configuration and customization
- Translated all requirements to Agile Stories and provided walkthrough to Stakeholders
- Collaborated with PO to develop Web Analytics design model
- Participated in Daily Scrum meetings, Sprint planning, Retrospectives and other ceremonies facilitated by Scrum Master
- Worked with Product Owner to ensure stories are well prioritized in the Product Backlog
- Ensure User Stories meet the Acceptance Criteria and attach all required Data elements and Business Rules
- Collaborated with External Vendors on solution requirements, knowledge of applications and their dependencies (Extensive work with Salesforce)
- Collaborate with developers on production readiness by liaising with change management, IT and Solutions Architecture
- Conducted pre and post implementation reviews, ensuring all technical solutions have met business requirements
- Salesforce Cloud Migration
Salesforce Business Analyst
LifeLabs
01.2019 - 01.2020
- Company Overview: Salesforce Cloud Migration
- Elicit, gather, and analyze requirements from a business and technical perspective and worked with teams to translate into overall solution design and software component
- Worked in a hybrid environment utilizing waterfall and Agile
- Designed the Scope Document and identified integration points
- Worked with IT team to document Application Processing Interface (API) points
- Developed current (AS IS) and future (TO BE) process flows and identified gaps
- Worked with the procurement team to request RFI, RFP, RFQ from Vendors and worked closely with Salesforce as selected Vendor to implement the solution
- Led the team to implement a solution that will address a complete set of metrics, customer segregation, pixel based tracking and customizable overlays
- Outlined and documented requirements for the Intelligence and Marketing Analytics dashboard
- Worked with Salesforce to prepare proof of concept with developers
- Created a high-level requirements document in preparation for an RFP for a new Salesforce Solution
- Worked with QAs to write test plans, test scripts and test cases
- Translated Business Requirements into a Business Requirement Document (BRD) including System Requirement Specification (SRS) and Functional Requirement Document (FRD)
- Ensured all requirements are verified, validated, and prioritized to standard and best practice
- Collaborated with the UX design team to implement newly designed wireframes, FAQs, and mockup screens
- Salesforce Cloud Migration
Senior Business Analyst
4Finance
12.2017 - 12.2018
- Company Overview: (Canada and US Operations)
- Elicit and analyze requirements from a business and technical perspective and worked with teams to translate into overall solution design and software component
- Outlined the processes for projects, captured the ‘AS IS' and ‘TO BE' and documented policies with regards to Governance, Risk and Compliance by researching information on compatibility regulation and due diligence
- Developed traceability matrices and performance metrics to monitor project outcomes, validate requirements coverage, and ensure alignment with business objectives
- Ensured proper risk and information security management is performed at the program and project levels
- Developed automated and manual access provisioning workflows
- Outlined the Data Migration Project processes and the change to WordPress (WP)
- Utilized use case diagrams to document the functional requirements of the systems
- Created the Business Required Document including additional versions for the Website project
- Managed all areas of security and vendor relationship such as vendor selection, risk assessment, contract negotiation, onboarding, security awareness training and the documentation process - MSA/SOW
- Documented functional specifications on various software interfaces, API's, integration points and workflow
- Worked with solution architects, developers, testers, and business areas SMEs to support development, testing and UAT and ensure the solution meets acceptance criteria
- Designed and Outline Vendor comparison matrix and the project implementation plan for the MasterCard project including milestones with the team
- (Canada and US Operations)
Business Analyst
PC Financial
07.2016 - 09.2017
- Developed proof- of- concept project documentation with developers to validate new architecture and solution
- Conducted frequent reviews with stakeholders on deliverables, ensuring that stakeholders have carried along through entire project
- Consulted with database administrator for setting up infrastructure
- Performed risk and gap analysis, for solutions by working with the Retail backend
- Worked with legal and compliance to ensure regulatory compliance
- Captured process map with Visio, and data flow diagram (DFD) with upper case tool focusing on requirements in scope
- Documented data gathered from remediated application groups in excel format with relevant field feeds for on-boarding on CRM
- Ensure deliverables are realized within the agreed time, budget and quality parameters and that Audit requirements are met by purging source data on an agreed frequency.
- Performed reverse engineering to determine possible solution gaps and recommend options to remedy
- Conducted data flow mapping analysis of feeds between CRM systems
- Managed data cleansing efforts and data integration issues including conformed Dimension
- Worked with Scrum Master to write Status Reports for bi-weekly submission to management
Business Analyst
City of Toronto
04.2014 - 06.2016
- Conducted business requirements elicitation (including JAD sessions), analysis, documentation for the Website Migration Project, Legacy System to OpenText
- Conducted analysis of current business processes and systems, while outlining alternative solutions based on benefits and risks to create a future state which was mapped, analyzed and presented to stakeholders
- Created systems (technical) requirements specification documents and facilitated communication between the business and development teams to finalize solution details and create solution documents, while identifying alternative solutions or options to solve business challenges
- Ensured the process of continuous information security improvement through stakeholder feedback
- Prepared Business Cases with formal Options Analysis and Feasibility Studies to evaluate business, technical, and financial viability of proposed solutions
- Identified and promoted opportunities to achieve continuous improvement on information security within the operational and process context
- Liaised with Change Management Specialist to identify and document required business process changes, supplemental user training needs, business process improvement opportunities and operational readiness
- Prepared test strategies, test plans, test scenarios and test cases for QA and end to end UAT by utilizing HPQC
- Prepared schedules and strategies for testing in accordance with project scope
- Worked with QAs to validate data captured via API calls
- Facilitated and Coordinated vendor selection process with Procurement
- Created RFP documentation and a scoring model for evaluation of vendor responses
- Created detailed user manuals and assisted the training team in creating user training manuals
Business System Analyst
TELUS HEALTH
08.2013 - 03.2014
- Structured recommendations and supporting data to formulate a logical and understandable business case
- Reviewed and analyzed relevant documentation to ensure understanding of the function and capabilities
- Conducted relevant research to increase understanding in support of developing comprehensive solutions
- Identified key stakeholders and constructed stakeholder analysis
- Elicited and gathered requirements through interviews, Job shadowing and document analysis
- Interviewed business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures
- Utilized CASE tools such as Enterprise Architect and Rational RequisitePro for process modeling, traceability, and decomposition of business requirements
- Conducted JAD sessions, organized and sequenced requirements into a user requirements document
- Utilized business processing models, process flow and data flow to represent and graphically depict various activities, processes, and data
- Created Business Requirement Document (BRD) and Functional Requirement Document and maintaining the Requirement Traceability Matrix (RTM) document
- Conducted evaluation and analysis of features, functionality and usability of the solution, derived recommendations, and best practices for the development of the new process automation and ERP solution.
- Prototyped new procedures and trained new users on software enhancement
- Documented test cases and test scripts, test plan and manage the execution all through the testing lifecycle.
- Integrated business solutions with organizational goals while reaching consensus with stakeholders
CRM Business Analyst
Dominion Insurance
03.2012 - 06.2013
- Documented the Use cases utilizing MS Visio and prototype to evaluate user needs and check the feasibility of system implementation (CRM and Outlook integration)
- Effectively used risk analysis skills to underwrite high-risk business and make appropriate recommendations
- Supported data mapping analysis and warehousing for external interfaces, reports and forms.
- Processed endorsements and updated policy files in accordance with company guidelines
- Prepared monthly reports on Key performance indicators (KPI) for Business teams to track the progress and performance of the project
- Defined complex business rules and collaborated with designers to produce low- and high-fidelity UI mockups, ensuring usability and compliance with business needs
- Prepared change requests from developers’ input, prepared regular status update notes and project update for the project manager
- Monitored and reported progress throughout the project to identify project stakeholders and SMEs.
- Supervised the generation of application user training manual, cheat sheet and training session
- Developed the product backlog along with Product Owner
- Participated in sprint planning, daily scrums, testing, retrospectives, and sprint reviews
- Guided the development teams to break down large and complex user stories into simplified versions for execution
- Tested the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
- Coordinated project initiatives with software developers, stakeholders, project managers and software testers
Business Analyst
RBC
05.2010 - 01.2012
- Worked with PM to design Scope document and Project Charter
- Elicit and analyze requirements from a business and technical perspective and worked with teams to translate into overall solution design and software component
- Outlined the processes for projects and captured the ‘AS IS' and ‘TO BE' and documented policies with regards to Governance, Risk and Compliance by researching information on compatibility regulation and due diligence
- Ensured proper risk and information security management is performed at the program and project levels
- Developed automated and manual access provisioning workflows
- Outlined the Data Migration Project processes and the change to WordPress (WP)
- Utilized use case diagrams to document the functional requirements of the systems
- Created the Business Required Document including additional versions for the Website project
- Managed all areas of security and vendor relationship such as vendor selection, risk assessment, contract negotiation, onboarding, security awareness training and the documentation process - MSA/SOW
- Documented functional specifications on various software interfaces, API's, integration points and workflow
- Worked with solution architects, developers, testers, and business areas SMEs to support development, testing and UAT and ensure the solution meets acceptance criteria
- Developed proof- of- concept project documentation with developers to validate new architecture and solution
Education
MSc - Marketing
Oxford Brookes University
UKSkills
- Azure DevOps and Jira
- Confluence and MS Visio
- Project management tools
- Enterprise Architect and HP ALM
- Figma and design tools
- Agile and waterfall methodologies
- Hybrid project approaches
- BPMN 20 standards
- Software development lifecycle (SDLC)
- Business requirements documentation (BRD)
- Functional requirements documentation (FRD)
- Non-functional requirements (NFRs)
- Process flow diagrams
- Business case development
- RAID log management
- User story creation
- Options analysis
Affiliations
International Institute of Business Analysis (IIBA), Member
Certification
- Project Management Professional Certification (PMP)
- Certified SaFe Agilist (5.0)
- Certified Information Technology Infrastructure Library Professional (ITIL V4)
- Certified Business Analysis Professional (CBAP)
- Certified Scrum Master (CSM)
- Certificate in Business Analysis
Training And Professional Development
- Leading a Business - (Entrepreneurship Training) – Oxford Said Business School
- Quality Control/Auditing Training (Lead Auditor) – SGS Academy
- Seven habits for highly effective people - Franklin Covey's Leadership Solution Series
- Lean Six Sigma (Green Belt)
Technical Tools And Competencies
- Azure DevOps
- Jira
- Confluence
- MS Visio
- MS Project
- Rational RequisitePro
- Enterprise Architect
- HP ALM
- Figma
- Agile (Scrum/Kanban)
- Waterfall
- Hybrid
- BPMN 2.0
- SDLC
- OPS UPMM
- BRD
- FRD
- NFRs
- Process Flows
- Business Cases
- RAID Logs
- User Stories
- Options Analysis
Timeline
Agile Senior Business Analyst
Ministry of Transportation
09.2021 - Current
Senior Business Analyst
Deloitte Canada
12.2020 - 08.2021
Senior Business Analyst
HealthOPM
01.2020 - 11.2020
Salesforce Business Analyst
LifeLabs
01.2019 - 01.2020
Senior Business Analyst
4Finance
12.2017 - 12.2018
Business Analyst
PC Financial
07.2016 - 09.2017
Business Analyst
City of Toronto
04.2014 - 06.2016
Business System Analyst
TELUS HEALTH
08.2013 - 03.2014
CRM Business Analyst
Dominion Insurance
03.2012 - 06.2013
Business Analyst
RBC
05.2010 - 01.2012
MSc - Marketing
Oxford Brookes University
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