Iwona Sadecka
Whitehorse,YT
Summary
Mature ,experienced administrative assistant with proven organizational skills and strong work ethic.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
KINDIR Education Foundation
09.2022 - Current
- Answered multi-line phone system, routing about 30 calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams through Microsoft Teams and in person
- Created and maintained databases to track and record students' data
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
- FSCD Billing
Environmental Technician
Bridgepoint Active Healthcare
12.2020 - 06.2022
- Responsible for safety and overall cleanliness of hospital during pandemic, applying all principles of infection control acquired while working as dental assistant, demonstrating good knowledge of industrial cleaners and chemicals and using them safely, operating heavy machinery, working effectively with diverse population and taking direction from supervisors in both written and oral formats, demonstrating dexterity and endurance to perform repetitive tasks
- Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
Medical Receptionist
Dr Kranemann Medical Corporation
05.2019 - 09.2021
- Managing patient intake in very busy ophthalmology clinic and performing high level of customer service and professionalism while dealing with elderly and culturally diverse patients, answering patients' inquiries, booking appointments and handling patients' ocular emergencies, processing referrals from other clinics, monitoring stock and supplies and selling ocular products to patients
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responding to over 100 calls daily
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Dental Assistant Level 1
Dr Nusinoff/DentalCorp
01.1999 - 03.2021
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Increased patient retention by building rapport through excellent communication skills and friendly demeanor.
Education
Teacher/Trainer of Adults in Teaching -
Humber College
Dental Office and Chairside Assisting -
Career Canada College
English -
University Maria Curie-Sklodowska - Lublin, Poland -
Psychological First Aid Certificate -
Coursera Online
02.2024
Medical Terminology Certificate -
ICS
04.2019
Skills
- Customer Service
- Computer Skills
- Critical Thinking
- Strong Problem Solver
- Professional and mature
- Resourceful
- Relationship Building
- Meticulous attention to detail
Timeline
Administrative Assistant
KINDIR Education Foundation
09.2022 - Current
Environmental Technician
Bridgepoint Active Healthcare
12.2020 - 06.2022
Medical Receptionist
Dr Kranemann Medical Corporation
05.2019 - 09.2021
Dental Assistant Level 1
Dr Nusinoff/DentalCorp
01.1999 - 03.2021
Teacher/Trainer of Adults in Teaching -
Humber College
Dental Office and Chairside Assisting -
Career Canada College
English -
University Maria Curie-Sklodowska - Lublin, Poland -
Psychological First Aid Certificate -
Coursera Online
Medical Terminology Certificate -
ICS
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