Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Jing(Ivy) Cao

Toronto,Canada

Summary

UX Designer with 2+ years of experience, specializing in evidence-based design, usability, and collaborative solutions, skilled in tools like Figma and Adobe Creative Suite, and committed to crafting impactful interactive entertainment experiences.

Overview

3
3
years of professional experience

Work History

Design Researcher

The Innovation Hub - University of Toronto
09.2022 - Current
  • Communicated with the photography department to assist colleagues in photography and product departments to complete 4 video shooting processes and scriptwriting
  • Outputted 4 video storyboards and participated in weekly group meetings to develop the 3 months production timeline

Product Design Intern

Tencent Holdings Ltd.
06.2022 - 08.2022
  • Worked closely with Senior Product Managers to identify problems and perform research and user testing to validate solutions
  • Mapped user journeys and utilized visual tools, including wireframes and flow diagrams, to present ideas to relevant team members

User Experience Designer and Researcher

Canada Revenue Agency
05.2021 - 08.2021
  • Conducted 2 rounds of usability tests for a dozen of participants; Improved website usability, resulting in a 20% decrease in user-reported issues
  • Produced 2 usability test notes and the usability test moderator reports; Ensured efficient and effective usability testing for different projects

Graphic Designer

Human Oriented Research In Usable Security Laboratory
05.2020 - 09.2020
  • Worked with PhD researcher and Computer Science student on developing 4 interactive mini-games to teach adolescents about cyber security and privacy
  • Leveraged technical proficiency in Adobe Photoshop and Illustrator to develop game interface, character design and animation, utilizing various art styles

Education

Master of Information - User Experience Design

University of Toronto
06.2024

Bachelor of Information Technology - Interactive Multimedia and Design

Carleton University
06.2022

Skills

  • Adobe XD Python
  • Sketch JavaScript
  • Figma CSS
  • Azure HTML5

Accomplishments

  • User Research
  • Usability Testing

Timeline

Design Researcher

The Innovation Hub - University of Toronto
09.2022 - Current

Product Design Intern

Tencent Holdings Ltd.
06.2022 - 08.2022

User Experience Designer and Researcher

Canada Revenue Agency
05.2021 - 08.2021

Graphic Designer

Human Oriented Research In Usable Security Laboratory
05.2020 - 09.2020

Master of Information - User Experience Design

University of Toronto

Bachelor of Information Technology - Interactive Multimedia and Design

Carleton University
Jing(Ivy) Cao