Jing(Ivy) Cao
Toronto,Canada
Summary
UX Designer with 2+ years of experience, specializing in evidence-based design, usability, and collaborative solutions, skilled in tools like Figma and Adobe Creative Suite, and committed to crafting impactful interactive entertainment experiences.
Overview
3
3
years of professional experience
Work History
Design Researcher
The Innovation Hub - University of Toronto
2022.09 - Current
- Communicated with the photography department to assist colleagues in photography and product departments to complete 4 video shooting processes and scriptwriting
- Outputted 4 video storyboards and participated in weekly group meetings to develop the 3 months production timeline
Product Design Intern
Tencent Holdings Ltd.
2022.06 - 2022.08
- Worked closely with Senior Product Managers to identify problems and perform research and user testing to validate solutions
- Mapped user journeys and utilized visual tools, including wireframes and flow diagrams, to present ideas to relevant team members
User Experience Designer and Researcher
Canada Revenue Agency
2021.05 - 2021.08
- Conducted 2 rounds of usability tests for a dozen of participants; Improved website usability, resulting in a 20% decrease in user-reported issues
- Produced 2 usability test notes and the usability test moderator reports; Ensured efficient and effective usability testing for different projects
Graphic Designer
Human Oriented Research In Usable Security Laboratory
2020.05 - 2020.09
- Worked with PhD researcher and Computer Science student on developing 4 interactive mini-games to teach adolescents about cyber security and privacy
- Leveraged technical proficiency in Adobe Photoshop and Illustrator to develop game interface, character design and animation, utilizing various art styles
Education
Master of Information - User Experience Design
University of Toronto
06.2024
Bachelor of Information Technology - Interactive Multimedia and Design
Carleton University
06.2022
Skills
- Adobe XD Python
- Sketch JavaScript
- Figma CSS
- Azure HTML5
Accomplishments
- User Research
- Usability Testing
Timeline
Design Researcher
The Innovation Hub - University of Toronto
2022.09 - Current
Product Design Intern
Tencent Holdings Ltd.
2022.06 - 2022.08
User Experience Designer and Researcher
Canada Revenue Agency
2021.05 - 2021.08
Graphic Designer
Human Oriented Research In Usable Security Laboratory
2020.05 - 2020.09
Master of Information - User Experience Design
University of Toronto
Bachelor of Information Technology - Interactive Multimedia and Design
Carleton University
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