Ivy Wu
Richmond Hill,Ontario
Summary
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Have background in multiple skillsets due to various work settings. Always open to learning and improving. Availability for October is Wed - Sun, able to start working full-time in November.
Overview
7
7
years of professional experience
Work History
Receptionist
Hot Yoga Markham
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception and yoga rooms clean and neat to give visitors positive first impression
- Maintained confidentiality of information regarding clients and company
Cashier/Barista
YGO Lab
09.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Managed transactions with customers using POS system
- Cleaned work areas, machines, utensils and seating areas daily
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Front Desk Receptionist
Real One Realty Inc
04.2019 - 03.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated, and confirmed appointments and meetings
- Received deposit cheques and prepared deposit receipts
- Managed emails and followed up on tasks
- Broker loaded listings into Toronto MLS
- Processed price changes and other amendments to MLS listings
- Assisted Agents with troubleshooting technology or web-based programs
Nursery Teacher Assistant
Grace Christian School
06.2018 - 08.2018
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Supported student learning objectives through personalized and small group assistance
Seasonal Night Stocker
Toys R Us Markville
10.2016 - 02.2017
- Stocked shelves according to stores visual merchandising concepts
- Designed and set up advertising signs and displays
- Removed all boxes and related trash from sales floor and processed through compactors
Camp Teacher Assistant
Canaan Art Centre
07.2016 - 08.2016
- Supervised children during recreational outings, field trips and morning activity periods
- Assisted teachers with group activities
- Ensured safety of children and kept site clean, and organized
Education
Bachelor of Arts - Experimental Animation
OCAD University
Toronto, ON08.2023
Skills
- Customer and Client Relations
- Telephone Skills
- Sorting and Labeling
- PC Proficiency
- Organization and Efficiency
- Sales Expertise
- Product Display
Timeline
Receptionist
Hot Yoga Markham
09.2023 - Current
Cashier/Barista
YGO Lab
09.2021 - 03.2023
Front Desk Receptionist
Real One Realty Inc
04.2019 - 03.2020
Nursery Teacher Assistant
Grace Christian School
06.2018 - 08.2018
Seasonal Night Stocker
Toys R Us Markville
10.2016 - 02.2017
Camp Teacher Assistant
Canaan Art Centre
07.2016 - 08.2016
Bachelor of Arts - Experimental Animation
OCAD University
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