Ivy Wamambo

Business Analyst - Digital Health

Agile Health, Inc.

CA - REMOTE

02.2024 - Current

Company Overview: Agile Health, Inc. is a rapidly growing mobile health engagement and behavior change company. We are leaders in leveraging text messaging and other mobile/digital technology to craft and deliver longitudinal coaching programs. Our programs help participants acquire the knowledge, motivation, and behavioral skills to effectively manage their chronic condition(s), recover from a hospital stay, or achieve a targeted health objective like tobacco cessation, weight loss or diabetes prevention. We serve a variety of clients across multiple market segments, including regional health plans and health systems, large physician groups and large employers.
The primary responsibility of the Business Analyst will be as a subject matter expert on the Agile Health engagement platform, which will include gathering detailed requirements, translating those requirements into a functional technical specification, and implementing them as part of successful system configuration for both new and existing clients.
A key responsibility shall also include the development of documentation around existing processes and workflows within the platform.
The business analyst serves as a liaison for the development team for application enhancements to ensure all requirements are met.
Participation and proficiency in a variety of testing methodologies, documentation and communication of the results are also essential.
Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
Construct workflow charts and diagrams, studying system capabilities, and writing specifications.
Improve systems by studying current practices and designing modifications.
Recommend controls by identifying problems and developing improved procedures.
Define project requirements by managing project milestones, forming project teams, and establishing project budgets.
Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Prepare technical reports by collecting, analyzing, and summarizing information and trends.
Validate resource requirements and develop cost estimate models.
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group.
Interpret, evaluate, and interrelate research data to develop integrated business analyses and projections for incorporation into strategic decision-making.
Interview key stakeholders and lead workshops with business users and subject matter experts to elicit requirements, understand existing business processes, and develop functional designs.
Drafting business requirements documentation.
Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
Understand and communicate the financial and operational impact of any changes.
Suggest changes to senior management using analytics to support your recommendations.
Actively participate in the implementation of approved changes.
Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.
Conduct insightful, ad hoc analysis to investigate ongoing or one-time operational issues.
Leading small to medium-sized process improvement projects.
Following PMO and IT process and utilizing tools, such as prioritization, quality assurance, and change management.
Facilitating change management of operational projects and mentoring others across the business-on-business analysis practices.
Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested.
Agile Health, Inc. is a rapidly growing mobile health engagement and behavior change company. We are leaders in leveraging text messaging and other mobile/digital technology to craft and deliver longitudinal coaching programs. Our programs help participants acquire the knowledge, motivation, and behavioral skills to effectively manage their chronic condition(s), recover from a hospital stay, or achieve a targeted health objective like tobacco cessation, weight loss or diabetes prevention. We serve a variety of clients across multiple market segments, including regional health plans and health systems, large physician groups and large employers.
Most projects will have a remote/hybrid model but some may require occasional travel up to 25% of the time.
Special focus given to candidates within the Canadian Atlantic Provinces.