ivy sonsona
Vancouver,BC
Summary
Compassionate Health Care Assistant with extensive experience at Vancouver Coastal Health, skilled in patient care and infection control. Demonstrated ability to enhance patient satisfaction through empathetic support and effective communication. Proven track record in monitoring patient progress and implementing individualized care plans, ensuring optimal recovery and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Vancouver Coastal Health
2024.07 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities.
- Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Improved patient outcomes by closely monitoring for signs of distress or complications and promptly alerting nursing staff.
- Facilitated patient mobility by assisting with exercises and walking, promoting faster recovery and independence.
- Assisted in implementation of new healthcare protocols, leading to improved patient care processes.
- Improved patient care delivery by contributing to development of patient care plans.
- Enhanced team efficiency by streamlining inventory management for medical supplies.
- Conducted health education sessions for patients, empowering them with knowledge for better health management.
- Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
- Supported healthcare teams in emergency situations, demonstrating agility and readiness to respond to patient needs.
- Facilitated smoother patient discharge processes by preparing documents and educating patients on post-discharge care.
- Maintained clean and organized patient environment, reducing risk of infections and enhancing patient well-being.
Mental Health Worker
MPA Society
2023.03 - Current
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
- Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
- Maintained detailed records of patient interactions, supporting accurate diagnoses and continuity of care.
- Implemented crisis intervention plans to support client safety.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
- Monitored client progress and provided feedback to families and treatment team members.
- Developed and implemented activities to help clients develop social and independent living skills.
Health Care Assistant
Crofton Manor Cogirseniorliving
2023.03 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
Mental Health Worker
Canadian Mental Health Association
2020.07 - Current
- Facilitated successful discharge planning by collaborating with community resources, ensuring seamless transitions for patients returning home or entering outside facilities.
- Assisted in the development of group therapy programs, contributing to a more supportive environment for patients.
- Managed caseloads effectively, prioritizing high-risk cases while maintaining attention to detail for all clients.
- Enhanced patient well-being by implementing individualized care plans and mental health treatments.
- Built partnerships with community agencies and service providers to remove access gaps.
- Conducted initial intake interviews and assessments, providing valuable information for the creation of personalized treatment plans.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Advocated for patient rights and well-being by addressing concerns with appropriate supervisory staff, ensuring that all patients received quality care.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Provided case management services to monitor client access to resources and services.
- Facilitated support groups for clients to discuss issues related to mental health.
Education
No Degree - Health Care Assistant
Drake Medox College
Vancouver, BC02.2023
Bachelor of Elementary Education -
Bukidnon State College
Malaybalay City Bukidnon Philippines03.2004
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
- Meal preparation
- Empathy and compassionate care
- Attention to detail
- Feeding assistance
- Observing responses
- Preparing meals
- Patient positioning
- Care monitoring
- Bedsore prevention
- Mobility assistance
- Catheter care
- Calm under stress
- Patient observation
- Oral hygiene
- Documenting behaviors
- Emotional and social support
- Transporting patients
- Support services
- Heavy lifting
- Infection control
- Emotional support
- Patient evaluations
Languages
English
Professional Working
Certification
Health Care Assistant
Medication Administration
Timeline
Health Care Assistant
Vancouver Coastal Health
2024.07 - Current
Mental Health Worker
MPA Society
2023.03 - Current
Health Care Assistant
Crofton Manor Cogirseniorliving
2023.03 - Current
Mental Health Worker
Canadian Mental Health Association
2020.07 - Current
No Degree - Health Care Assistant
Drake Medox College
Bachelor of Elementary Education -
Bukidnon State College