Ivy Pulido
El Centro
Summary
Organized and detail-oriented individual with a solid background in educational support and customer service. Proven track record in maintaining operations and assisting patrons effectively. Knowledgeable in library materials and processes, with a strong focus on promoting literacy. Exceptional multitasking and communication skills enhance support for both patrons and staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member
Borderlands AmeriCorps
08.2024 - 05.2025
- Provided academic support and individualized instruction to students.
- Collaborated with local schools, non-profits, and community partners.
- Completed over 1,500 hours of national service.
Customer Service/Sales Associate
Carter's
10.2023 - 08.2024
- Assisted customers with product selection and transactions.
- Maintained a clean and organized workspace.
- Strengthened customer relations through excellent service.
Customer Service/Sales Associate
JCPenney
10.2019 - 01.2022
- Assisted customers with inquiries and purchases.
- Organized merchandise and maintained sales floor presentation.
- Efficiently handled transactions and credit applications.
Volunteer
United Families Volunteer
12.2018 - 06.2019
- Assisted in maintaining a clean, organized learning environment.
- Supported teachers with classroom management and student support.
Special Education Assistant Volunteer
Calexico High School (De Anza Campus)
12.2018 - 06.2019
- Assisted individuals with special needs in daily tasks.
- Adapted educational materials and activities to individual needs.
- Supported instructors in delivering lessons.
Education
Bachelor of Science - Child Development in Applied Arts and Sciences
San Diego State University
06-2026
Associate of Arts with Honors - Behavioral Science
Imperial Valley College
06.2023
Associate of Arts with Honors - Arts and Humanities
Imperial Valley College
06.2023
Associate of Arts with Honors - Behavioral and Social Science
Imperial Valley College
06.2023
Associate of Science with Honors - Child Development
Imperial Valley College
06.2023
High School Diploma -
Calexico High School
06.2019
Skills
- Written and verbal communication
- Organizational skills
- Teamwork and collaboration
- Multitasking
- Classroom management
- Lesson planning
- Resource management
- Dewey Decimal System
- Reading and Literacy advocacy
- Customer service
- Individualized support
- Safety management
Awards
- Tau Sigma Honor Society, San Diego State University, 4.0 GPA
- Honor Roll, Imperial Valley College, Graduated with honors, 06/01/23
- American Legion Certificate Award, Brawley American Legion Post
- Academic Achievement, Imperial Valley College, 06/01/23
- Member of the Month, AmeriCorps Borderlands, 03/01/25
- President, Imperial Valley College Child Development Club, Organized monthly family events focused on skill development and fun
Certification
American Legion Certificate Award- I was the only student in a class of over 1 thousand graduates to receive an American Legion Award presented by Brawley American Legion Post.
CPR Certified
CPI Certified
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
Tau Sigma Honors Society - awarded for a gpa of 4.0 at San Diego State University.
Honor Roll - awarded at the graduation of Imperial Valley College on June 10th, 2023.
Timeline
Member
Borderlands AmeriCorps
08.2024 - 05.2025
Customer Service/Sales Associate
Carter's
10.2023 - 08.2024
Customer Service/Sales Associate
JCPenney
10.2019 - 01.2022
Volunteer
United Families Volunteer
12.2018 - 06.2019
Special Education Assistant Volunteer
Calexico High School (De Anza Campus)
12.2018 - 06.2019
Bachelor of Science - Child Development in Applied Arts and Sciences
San Diego State University
Associate of Arts with Honors - Behavioral Science
Imperial Valley College
Associate of Arts with Honors - Arts and Humanities
Imperial Valley College
Associate of Arts with Honors - Behavioral and Social Science
Imperial Valley College
Associate of Science with Honors - Child Development
Imperial Valley College
High School Diploma -
Calexico High School
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