Traffic Control Supervisor with proven experience with current 2020 MOTI and WCB regulations, reads and interprets traffic control plans to manage and coordinate activities. Supervises personnel in provision of traffic control services and manages vehicular, pedestrian and construction operations to support road and highway heavy construction projects. Successfully oversees lane and road closures and sets signs and devices near traffic while interacting regularly with public to promote safety.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Traffic Control Supervisor
Sunrise Flagging
10.2019 - Current
Improved traffic flow by efficiently managing lane closures and diversions.
Enhanced worker safety by implementing strict safety protocols for all traffic control personnel.
Reduced project delays by coordinating traffic control plans with construction teams and local authorities.
Streamlined operations, conducting routine site inspections to ensure 2020 MOTI traffic control measures and WCB regulations were in place.
Optimized resource allocation, scheduling traffic control staff effectively to cover various work shifts and locations.
Created traffic control plans for difficult areas to support public and crew member safety. Basic knowledge of Raid Plan software.
Created company policies and procedures.
Comfortable managing a team of at least 40+ staff
Cashier Cage Management
Great Canadian Gaming Corporation
10.2012 - 10.2019
Assisted cashiers balancing cash drawer, ensuring accurate accounting at the end of each shift.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Implemented operational improvements such as updated training manuals or revised schedules.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Balancing the vault at the beginning and end of every shift.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Successfully completed all required paperwork by deadlines.
Lane Closure Technician
Pro Tech Traffic
09.2011 - 10.2012
Maintained safe work zones by monitoring traffic patterns and adjusting strategies accordingly.
Enhanced driver awareness by utilizing flashing lights, arrow boards, and other safety equipment during lane closures.
Collaborated with project managers to develop comprehensive traffic control plans for various projects.
Supported efficient traffic management by swiftly identifying potential issues and addressing them proactively with appropriate measures.
Assisted in training new team members on company procedures, enhancing overall productivity within the department.
Consistently met deadlines while maintaining high quality workmanship under challenging weather conditions or tight schedules.
Contributed to positive working relationships with clients by addressing concerns promptly and professionally as a Lane Closure Technician representative.
Lane Closure Technician
Triumph Traffic
10.2008 - 09.2011
Maintained safe work zones by monitoring traffic patterns and adjusting strategies accordingly.
Enhanced driver awareness by utilizing flashing lights, arrow boards, and other safety equipment during lane closures.
Collaborated with project managers to develop comprehensive traffic control plans for various projects.
Supported efficient traffic management by swiftly identifying potential issues and addressing them proactively with appropriate measures.
Assisted in training new team members on company procedures, enhancing overall productivity within the department.
Consistently met deadlines while maintaining high quality workmanship under challenging weather conditions or tight schedules.
Contributed to positive working relationships with clients by addressing concerns promptly and professionally as a Lane Closure Technician representative.
Traffic Control Person
Traffic King
03.2005 - 10.2008
Enhanced traffic flow by efficiently directing vehicles and pedestrians at construction sites.
Reduced accident rates by maintaining a safe work zone for both workers and the public.
Improved team communication by utilizing hand signals and two-way radios to coordinate with coworkers.
Assured timely project completion by effectively managing traffic during roadwork operations.
Demonstrated adaptability, effectively controlling traffic in various weather conditions and environments.
Education
High School Diploma -
Rick Hansen Secondary
Abbotsford, BC
06.2007
Skills
Public Relations
Emergency Preparedness
Adaptability
Conflict Resolution
Training and Development
Attention to Detail
Traffic Management Expertise
Customer Service
Project Management
Organizational Skills
Time Management
Team Leadership
Languages
English
Native or Bilingual
Certification
First Aid Level 2, BCCSA ticket, Lane Closure technician ticket
Timeline
Traffic Control Supervisor
Sunrise Flagging
10.2019 - Current
Cashier Cage Management
Great Canadian Gaming Corporation
10.2012 - 10.2019
Lane Closure Technician
Pro Tech Traffic
09.2011 - 10.2012
Lane Closure Technician
Triumph Traffic
10.2008 - 09.2011
Traffic Control Person
Traffic King
03.2005 - 10.2008
High School Diploma -
Rick Hansen Secondary
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