Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivy Hughes

Berkeley

Summary

Dynamic Outreach Specialist with a proven track record at First Union Baptist Church, leveraging exceptional communication and crisis management skills to foster trust and support. Expert in solution-focused counseling and mental health support, successfully implementing programs that enhance recovery and wellness. Adept at building relationships and creating safe environments for client growth and empowerment.


Overview

40
40
years of professional experience

Work History

Outreach Specialist

First Union Baptist Church
01.2010 - Current
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Designed safe and supportive environment for clients to discuss issues.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.

Counselor

Epiphany Center
04.2011 - 09.2013
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Provided education on mental health topics and resources to clients.
  • Listened to clients' concerns and provided encouragement and support.

Counselor

Palmaroy House
08.2000 - 03.2012
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.

Clinical Coordinator

Walden House
01.1986 - 02.2004
  • Implemented new policies and educated staff on changes.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Developed and ran programs to increase awareness of causes and effects of drug and alcohol abuse.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Provided counseling and support to clients with drug and alcohol abuse issues.

Education

Washington High School
San Francisco, CA

Skills

  • Crisis management
  • Salesforce
  • Community events
  • Public services and programs
  • Exceptional communication
  • Public resources
  • Behavior monitoring
  • Solution-focused counseling
  • Crisis intervention
  • Mental health support

Timeline

Counselor

Epiphany Center
04.2011 - 09.2013

Outreach Specialist

First Union Baptist Church
01.2010 - Current

Counselor

Palmaroy House
08.2000 - 03.2012

Clinical Coordinator

Walden House
01.1986 - 02.2004

Washington High School
Ivy Hughes