Summary
Overview
Work History
Education
Skills
Timeline
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Ivy Gomez

Calgary,AB

Summary

To seek and maintain a full-time server position that offers professional challenges utilizing my skills and experience to effectively contribute towards the goals of the organization.

Overview

18
18
years of professional experience

Work History

Restaurant Hostess

Touch Of Asia Buffet
12.2021 - 05.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Complied with food safety and food hygiene regulations to safeguard public health.

Sales Associate

Canadian Tire
04.2018 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Crew Member

Arby's
02.2018 - 06.2018
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Restaurant Manager

Ippudo SG
08.2010 - 01.2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Led and directed team members on effective methods, operations, and procedures.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Account Processor

Amicassa Process Solutions
12.2006 - 08.2010
  • Responsible for monthly / yearly account movements, and profile report receivables.
  • Examined documents for accuracy, legality and compliance with pertinent regulations.
  • Maintained accurate records of sales documentation reports.
  • Assist sellers / buyers with submitting required documents and give updates on processed documents.

Billing Clerk

Pearl Golden Hotel
04.2006 - 10.2006
  • Entered and maintained billing information in internal databases for accessibility.
  • Verified accuracy of billing data and corrected discrepancies.
  • Monitored outstanding invoices and performed collections duties.
  • Managed invoicing and payment processing operations.

Team Member

Pizza Hut Inc
02.2005 - 03.2006

Education

Office Administration Certificate

ERP College
Calgary, AB
10.2021

BBA - Business Management

Far Eastern University
Philippines
04.2005

Skills

  • Proficiency in Microsoft 365
  • Customer Service
  • Organization and Time Management
  • POS Systems Expertise
  • Strong Work Ethic
  • Adaptable, Cooperative, and Punctual
  • Leadership
  • People and Communication Skills

Timeline

Restaurant Hostess

Touch Of Asia Buffet
12.2021 - 05.2023

Sales Associate

Canadian Tire
04.2018 - 12.2018

Crew Member

Arby's
02.2018 - 06.2018

Restaurant Manager

Ippudo SG
08.2010 - 01.2018

Account Processor

Amicassa Process Solutions
12.2006 - 08.2010

Billing Clerk

Pearl Golden Hotel
04.2006 - 10.2006

Team Member

Pizza Hut Inc
02.2005 - 03.2006

Office Administration Certificate

ERP College

BBA - Business Management

Far Eastern University

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Ivy Gomez