IVY FEDDEMA
Calgary,AB
Summary
Sociable server and bartender skilled and practiced at operating in fast-paced environments with demanding objectives for sales, service and quality. Successful at multitasking with bartending, serving and food service while delivering friendly, charismatic, prompt service to all customers. Well-versed in maintaining clean and orderly stations, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Bartender
Moxies Bar & Grill
08.2023 - Current
- Improved efficiency in order preparation by multitasking various responsibilities such as mixing drinks while simultaneously engaging with customers.
- Performed accurate cash handling duties, including opening/closing registers, processing payments, and balancing the till at end of shift; minimizing discrepancies in financial records.
- Assisted in training new bartenders, sharing best practices and tips for providing exceptional service.
Service Bartender
Boston Pizza Restaurant
11.2021 - Current
- Cash and credit transactions
- Maintaining a clean bar
- Dining customer service
- High-Volume Environments
- Serving and Bussing
- Crafted special drink and cocktail menu items for seasonal offerings
- Recruited and trained new bartenders and barbacks to help maintain talented team
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Uphold strict regulations for safe alcohol service and food safety
- Served high customer volumes during special events, nights, and weekends
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Verified drinking age requirements of customers by carefully reviewing photo identification
Seasonal Server/Bartender
On Deck Okotoks
07.2021 - 09.2021
- Operated POS terminals to input orders, split bills and calculate totals
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Stocked server areas with supplies before, during and after shifts
- Balanced daily registers and generated sales reports for management
- Poured wine, beer and cocktails for patrons
- Collected and organized daily till totals and tips
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
- Prepared and served over 100 drinks per shift
Education
High School Diploma -
Bishop O'Byrne High School
Calgary, AB06.2021
Skills
- Liquor service
- Wine service
- Food service
- Safe serving knowledge
- Cash register operation
- Balancing the cash register
- Ability to stand for long hours
Certification
- CPR Course and training, Red Cross, 06/01/21
- Proserve Liquor Staff Training License
- Red Cross CPR Training, 3 years
- Reel Facts License
Timeline
Service Bartender
Moxies Bar & Grill
08.2023 - Current
Service Bartender
Boston Pizza Restaurant
11.2021 - Current
Seasonal Server/Bartender
On Deck Okotoks
07.2021 - 09.2021
High School Diploma -
Bishop O'Byrne High School
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