IVY CARRILLO
Lake Elsinore
Summary
Focused Certified Medical Assistant with advanced knowledge of administrative and clinical procedures. Supports efficient patient flows by keeping rooms ready, charts prepared and problems handled. Skilled in completing in-office tests and in-office procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Back Office Medical Assistant
SAC HEALTH
2022.02 - Current
- Familiar with Epic and MedInformatix.
- Prepare rooms for new patient intake.
- Direct patients to exam rooms and prepare for physician examinations.
- Obtain client medical history, medication information, symptoms, and allergies.
- Document vital signs and health history for patients in clinic.
- Administer vaccines for infants, adults and elderly if needed.
- When administering vaccines on infants clarify that they are receiving correct ones in appropriate timing, input all vaccine information for LVNs to verify, Administer vaccines after verification, log into system and stamp immunization record for parents.
- Prepare rooms for pap smears, skin biopsies, nebulizer treatments, EKGs or other in office procedures.
- Collect any specimens from in-office procedures, print out orders placed by providers and make sure specimens are labeled correctly.
- Perform POCTs such as lead, A1Cs, Hemoglobin, Glucose, Covid, Influenza, Strep, Urine Dipsticks and Pregnancy tests as ordered by providers.
- Sanitized, restock, and organize exam rooms and medical equipment.
- When time allows it assist other team members to keep clinic running in a timely manner.
Front and back office Medical Assistant
ADVANCED VEIN CENTER
2021.07 - 2022.02
- Front office responsibilities;
- Screened and scheduled appointments according to specific necessity (medical or cosmetic)
- Checked patients in or out, handled money and card transactions, billed on accounts and posted payments
- Handled busy phone lines and responded to inquiries via e-mail
- Obtained consent forms and scaned any paperwork into new patient or exiting patient file using MedInformatix
- Updated any new information into patient file in MedInformatix
- Checked correspondence every week and distributed properly
- Keeped inventory of compression stockings for medical and cosmetic procedure purposes
- Reviewed plans of action with provider, created letters for pre-authorization requests for treatments with correct ICD-10 and CPT codes and faxd to appropriate insurance companies
- Back office responsibilieies: Preped rooms for new patient intake, cosmetic procedures or surgeries
- Took vital signs for new patient intake as well as medical and social history for patient file
- Briefed provider and ultrasound tech on patient history
- Prepared patients for surgical procedures by sterilizing area of treatment.
- Prepared patients after cosmetic or medical procedures ensuring to provide aftercare instructions in English and in Spanish if needed.
- Administered testosterone injections.
- Administered trapped blood sessions for patients if needed (normally after cosmetic sessions.)
- Mixed solutions for sclerotherapy treatments as well as tumescent local anesthesia for surgical procedures.
- Sterilized rooms after cosmetic and surgical procedures.
- Cleaned and disinfected surgical instruments and sterilized by placing in autoclave.
Admissions Coordinator/Certified Nursing Assistant/Front Desk Receptionist
FLAGSHIP HEALTHCARE CENTER
2019.12 - 2020.07
- Admissions Coordinator full-time and CNA from time to time.
- Management for Admissions Coordinator role as well as Customer Service Director.
- Communicated with discharging Case Managers from Hospitals with incoming referrals.
- Printed and reviewed referrals for clinical review by DON.
- Ran insurance verifications for Medicare and Medicaid.
- Contacted HMO’s for insurance verifications and authorizations for SNF services.
- Facilitated transitions from hospitals to SNF by working with nursing staff as well as other departments.
- Covered for receptionist when it was needed.
- Communicated with potential incoming patients, soothed any concerns.
- Conducted tours of facility for families of potential new patients.
- Always communicated via telephone providing stellar customer service.
- With rapid COVID-19 situation I was asked to take over front desk receptionist role full-time while continuing to hold responsibilities of Admissions Coordinator and assisted the nurses and CNA's occasionally as a float CNA.
Certified Nursing Assistant
HUNTINGTON VALLEY HEALTHCARE CENTER
2019.07 - 2019.12
- Extremely comfortable in SNF and Subacute settings.
- Assisted residents with all aspects for Activities of Daily Living while establishing relationships through proper care.
- While maintaining proper time management, charted for every type of care given.
Education
MEDICAL ASSISTANT DIPLOMA -
California Career Institute
Garden Grove, CA07.2021
EKG Monitor Technician -
California Career Institute
Garden Grove, CA06.2021
CNA, HHA And RNA -
Allegiance Career Institute
Orange, CA06.2019
SPANISH PROFICIENCY CERTIFICATION - Arts And Humanities
Southwestern College
Chula Vista, CA06.2017
ASSOCIATE OF SCIENCE (AS) - Paralegal Studies
Southwestern College
Chula Vista, CA12.2016
Associate of Arts - Arts & Humanities
Southwestern College
Chula Vista, CA05.2016
HIGH SCHOOL DIPLOMA -
Midway Baptist Schools
San Diego, CA06.2005
Skills
- Assisting Physicians
- Patient Medical Histories
- Stocking Supplies
- Patient History Documentation
- Direct Patient Care
- Administrative Duties
- Nursing Assistance
- Medical Terminology
- Grooming and Bathing Assistance
- Customer Service
- Specimen Collection
- Electrocardiography
- Medical History Collection
- Epic Software
Certification
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Back Office Medical Assistant
SAC HEALTH
2022.02 - Current
Front and back office Medical Assistant
ADVANCED VEIN CENTER
2021.07 - 2022.02
Admissions Coordinator/Certified Nursing Assistant/Front Desk Receptionist
FLAGSHIP HEALTHCARE CENTER
2019.12 - 2020.07
Certified Nursing Assistant
HUNTINGTON VALLEY HEALTHCARE CENTER
2019.07 - 2019.12
MEDICAL ASSISTANT DIPLOMA -
California Career Institute
EKG Monitor Technician -
California Career Institute
CNA, HHA And RNA -
Allegiance Career Institute
SPANISH PROFICIENCY CERTIFICATION - Arts And Humanities
Southwestern College
ASSOCIATE OF SCIENCE (AS) - Paralegal Studies
Southwestern College
Associate of Arts - Arts & Humanities
Southwestern College
HIGH SCHOOL DIPLOMA -
Midway Baptist Schools
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
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