Ivonne Ramirez
Suisun
Summary
Detail-oriented Quality Control Technician with 5+ years of experience in manufacturing, laboratory testing, and quality systems. Strong background in SAP, in-process inspections, and quality audits within production environments. Proven ability to identify quality issues, support continuous improvement initiatives, and collaborate with cross-functional teams to ensure compliance with product specifications and standards. Certified Internal Auditor in ISO 9001, ISO 14001, and ISO 45001. Bilingual in English and Spanish.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Domaine Chandon
Napa, CA
02.2020 - Current
- Perform incoming inspections of dry goods and finished product inspections using SAP Quality Module.
- Release, block, and unblock dry goods and finished products in SAP.
- Conduct in-process inspections as needed to ensure compliance with product specifications.
- Perform routine QA audits and quality checks on bottling lines using Redzone, validating quality processes and monitoring production efficiency.
- Participate in daily huddles with maintenance, production supervisors, and leadership to address production challenges and drive solutions.
- Collaborate in daily management meetings to discuss line performance and quality improvements.
- Create and revise work instructions and quality procedures within the department.
- Complete inspections and documentation for product returns (RMA process).
- Support continuous improvement initiatives and quality metrics.
- Perform internal audits within the company.
Quality Control
Mezzetta
American Canyon, CA
02.2019 - 02.2020
- Conduct laboratory testing including salt, brix, pH, and temperature analysis.
- Calibrate laboratory equipment and maintain a clean, organized lab environment.
- Perform production floor quality checks including product temperatures and pasteurization compliance with regulatory standards.
- Inspect capping processes and packaging components (labels, codes, materials).
- Ensure product quality and compliance throughout the production process.
Quality Assurance Lead Technician
Pack N Ship Direct
Napa, CA
10.2017 - 01.2019
- Ensured accuracy of pick/pack operations for up to 2,000 packages weekly.
- Verified product details including wine type, year, and labeling accuracy.
- Managed inventory across 6 departments with over 10,000 SKUs in SAP.
- Performed inventory counts, adjustments, and reconciliation.
- Demonstrated ability to work independently and collaboratively in a team environment.
Education
High School Diploma -
Antelope Valley
Lancaster, CASkills
- SAP
- WMS
- SpecRight
- Redzone
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Inventory Management
- Quality Inspections & Audits
- Documentation & SOP Development
- Strong Communication (Bilingual: English & Spanish)
- Critical Thinking & Decision Making
- Organization & Planning
- Detail-Oriented & Fast Learner
- Conflict Resolution
Certification
Quality Management System Internal Auditor – ISO 9001, ISO 14001, ISO 45001
Timeline
Quality Control Technician
Domaine Chandon
02.2020 - Current
Quality Control
Mezzetta
02.2019 - 02.2020
Quality Assurance Lead Technician
Pack N Ship Direct
10.2017 - 01.2019
High School Diploma -
Antelope Valley