Ivonne Godinez
Inglewood
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Import and Export Coordinator
Worldwide Flight Services
08.2016 - Current
- Streamlined import and export processes by implementing effective documentation procedures
- Reduced shipment delays with proactive communication between international suppliers and transportation partners
- Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues
- Improved invoice accuracy through diligent review of shipping documents and timely communication with finance department
- Developed cost-saving strategies by analyzing shipping routes and negotiating favorable rates with carriers
- Supported business growth by researching new markets, identifying potential clients, and providing insights on market trends in the import/export industry
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations
Supervisor of Operations
Seafolly
10.2014 - 08.2016
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
Library Assistant
Hermosa Beach Library
05.2012 - 10.2014
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk
- Streamlined library operations by assisting in the accurate cataloging and organization of materials
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively
- Enabled better decision-making among librarians through regular tracking of circulation statistics and user trends data generation
Education
High School Diploma -
Culver City High School
Culver City, CANo Degree - Business Administration
El Camino College
Torrance, CA06.2012
Skills
- Tariff coding system
- Project management experience
- Enterprise Resource Planning
- Supply Chain Coordination
- Calendar Management
- Appointment Scheduling
- Office Administration
- Quality Assurance
- Scheduling
- Reception oversight
- Clerical Support
- Database Management
- Data Entry
Languages
English
Advanced
C1
Spanish
Advanced
C1
Timeline
Import and Export Coordinator
Worldwide Flight Services
08.2016 - Current
Supervisor of Operations
Seafolly
10.2014 - 08.2016
Library Assistant
Hermosa Beach Library
05.2012 - 10.2014
No Degree - Business Administration
El Camino College
High School Diploma -
Culver City High School
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