Ivonne Garcia
Los Angeles
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
3
3
years of professional experience
2009
2009
years of post-secondary education
Work History
Secretary
Peñalozas Food Inc.
Hawaiian Gardens
04.2023 - Current
- Managed daily correspondence and communication with clients and vendors.
- Maintained organized filing system for documents and records.
- Assisted with inventory tracking and ordering supplies for the office.
- Implemented office procedures to improve efficiency in daily operations.
- Maintained a welcoming environment for visitors and clients in the office.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Greeted visitors and directed to appropriate location or person.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Handled confidential documents with discretion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Input invoices onto quickbooks.
- Input correct customer prices and information.
Education
James A Garfield High School
Los Angeles , CASkills
- Office management
- Data entry
- Invoice processing
- Calendar management
Languages
English and Spanish
Native/ Bilingual
Timeline
Secretary
Peñalozas Food Inc.
04.2023 - Current
James A Garfield High School