Ivan Chavez Rivera
Vancouver,BC
Summary
Dedicated and experienced hospitality professional with over 7 years of comprehensive expertise in serving, bartending, and culinary arts. Proven ability to excel in fast-paced environments while delivering exceptional customer service and ensuring the highest quality of food and beverage preparation. Seeking to leverage my skills and knowledge to contribute effectively to a dynamic team in a reputable establishment.
Overview
6
6
years of professional experience
Work History
FOH Team Member/Kitchen lead
Aj´s Brooklyn Pizza
10.2023 - Current
- Utilized POS system to receive and process food and beverage orders.
- Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Cleaned and organized kitchen, dining and service areas.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
- Demonstrated knowledge of menu items and corresponding ingredients.
Bar Manager/Server
Makai Restaurant
04.2021 - 02.2023
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Followed strict recipes and drink measurements to minimize product used.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Closed out cash register and prepared cashier report at close of business.
- Worked effectively in fast-paced environments.
Head Bartender
La Negra
11.2017 - 04.2021
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Education
No Degree - International Business Management
Cornerstone International Community College
Vancouver, BC05.2024
High School Diploma -
SEP
Mexico City11.2023
Skills
- Records Management
- Food and Beverage Management
- Tray Assembly
- Inventory Coordination
- Beverage Service
- Cleaning and sanitizing
- BOH Operations
- Performance Improvement
- Flexible and Adaptable
- Customer Service
- Flexible Schedule
- Attention to Detail
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
FOH Team Member/Kitchen lead
Aj´s Brooklyn Pizza
10.2023 - Current
Bar Manager/Server
Makai Restaurant
04.2021 - 02.2023
Head Bartender
La Negra
11.2017 - 04.2021
No Degree - International Business Management
Cornerstone International Community College
High School Diploma -
SEP
Similar Profiles
Kiany Araya MendezKiany Araya Mendez
Manager at Brooklyn PizzaManager at Brooklyn Pizza
Zoey TaborZoey Tabor
Restaurant Worker at Brooklyn Pizza ParlorRestaurant Worker at Brooklyn Pizza Parlor
Brayden OatisBrayden Oatis
Server at Brooklyn V's PizzaServer at Brooklyn V's Pizza