Recipe Development
Ivette Tomaszewski
Pastry Chef
Winnipeg,MB
Summary
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Store Manager
The Joint
Winnipeg, MB
03.2021 - 08.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Baker
Costco
Winnipeg, MB
04.2016 - 08.2020
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Customer Service Representative
Canadian Tire
Winnipeg, MB
11.2013 - 09.2015
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
High School Diploma -
John Taylor Collegiate
Winnipeg, MB 09.2013 - 06.2015
Skills
Team leadership and coaching
Certification
Food Handling Certification
Interests
Healthy Living
Traveling
Design
Timeline
Store Manager
The Joint
03.2021 - 08.2023
Baker
Costco
04.2016 - 08.2020
Food Handling Certification
01-2016
Wilton Cake Decorating Course 1, 2 & 3
10-2015
Customer Service Representative
Canadian Tire
11.2013 - 09.2015
High School Diploma -
John Taylor Collegiate
09.2013 - 06.2015
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