Recipe Development
Ivette Tomaszewski
Pastry Chef
Winnipeg,MB
Summary
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Store Manager
The Joint
Winnipeg, MB
03.2021 - 08.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Baker
Costco
Winnipeg, MB
04.2016 - 08.2020
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Customer Service Representative
Canadian Tire
Winnipeg, MB
11.2013 - 09.2015
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
High School Diploma -
John Taylor Collegiate
Winnipeg, MB 09.2013 - 06.2015
Skills
Team leadership and coaching
Relationship building and management
Order management
Maximizing profitability
Store displays
Mathematical aptitude
Vendor management
Opening and closing procedures
Training and mentoring
Staff Management
Team Building
Adaptive and creative
Recipe creation and conversion
Cake decorating
Icings and fondant
Time management
Certification
Food Handling Certification
Interests
Healthy Living
Traveling
Design
Timeline
Store Manager
The Joint
03.2021 - 08.2023
Baker
Costco
04.2016 - 08.2020
Food Handling Certification
01-2016
Wilton Cake Decorating Course 1, 2 & 3
10-2015
Customer Service Representative
Canadian Tire
11.2013 - 09.2015
High School Diploma -
John Taylor Collegiate
09.2013 - 06.2015