Ivette Soublette
Laval,QC
Summary
Experienced Administrative and Training Coordinator with over 10 years of managing administrative operations, coordinating training programs, and facilitating workshops. Skilled in organizing tasks, maintaining accurate records, and delivering projects efficiently to support team performance and organizational goals.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
CIUSSS Du Nord-de-l 'Île-de-Montréal
04.2024 - Current
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted in maintaining accurate medical records and patient files, ensuring compliance with regulations.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Plan, confirm, and follow up on diagnostic appointments, surgeries, and medical consultations.
Administrative Assistant
Solutions Financières Groupe Lacoste
10.2020 - 03.2021
- Coordinate the organization and preparation of meetings, and produce and circulate official meeting minutes.
- Oversee the administrative management of client records, ensuring accurate updates to electronic databases.
- Perform document digitization and implement standardized file naming and classification procedures within electronic record systems.
Sales Training Coordinator
Edenred
02.2015 - 04.2018
- Design and develop internal and external training programs for experienced sales teams.
- Assess and identify training needs across teams to support performance and development objectives.
- Evaluate the effectiveness of training programs and recommend continuous improvement measures.
- Plan, organize, and coordinate corporate and promotional events.
Sales Trainin Codinator
American Standard Brands
10.2010 - 01.2015
- Analyze sales team training needs to support performance and organizational objectives.
- Design, organize, and implement tailored training programs.
- Facilitate workshops and deliver training sessions to sales professionals.
- Evaluate training effectiveness and formulate recommendations for continuous improvement.
- Manage the administrative and logistical aspects of training activities.
Sales Training Coordinator
American Standard
01.2013 - 01.2015
- Developed and maintained training programs for sales leaders and distributors.
- Worked with consultants and external experts regarding instructional design.
- Oversaw the creation and distribution of marketing material in collaboration with marketing team.
Education
Business Management & Entrepreneurship Diploma - Bussiness
IBT College
Toronto, ON01.2026
Bachelor - Human Resources Training
UNAM
Mexico City06-2005
Skills
- Computer: database management, SAP, Salesforce, typing speed 75 wpm, Opera,
- MS Office: Power Point, Excel, Word and Project, Teams
- Customer service
- Logistics coordination
- Maintaining schedules
- Verbal and written communication
Accomplishments
- Manage multiple training projects simultaneously, delivering on time and within budget.
- Increase sales team performance by 25% through the implementation of targeted training programs.
- Introduce innovative training methodologies, achieving 95% participant satisfaction.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Native or Bilingual
Timeline
Administrative Assistant
CIUSSS Du Nord-de-l 'Île-de-Montréal
04.2024 - Current
Administrative Assistant
Solutions Financières Groupe Lacoste
10.2020 - 03.2021
Sales Training Coordinator
Edenred
02.2015 - 04.2018
Sales Training Coordinator
American Standard
01.2013 - 01.2015
Sales Trainin Codinator
American Standard Brands
10.2010 - 01.2015
Business Management & Entrepreneurship Diploma - Bussiness
IBT College
Bachelor - Human Resources Training
UNAM
Key Qualifications
- Over 9 years of experience in training to sales force.
- Ability to multi-task and to meet deadlines for multiple simultaneous projects.
- Ability to management of groups and teams.
Special Skills
- Team player
- Customer service
- Strong- Solving problems
- Organizational
- Outstanding Communication
- Attention to detail
- Strategic Planning
- Quick learner