Ivette Iglesias
Milton,Canada
Summary
Results-oriented Engineer and Project Manager with 28 years of professional experience, including over 16 years specializing in Telecommunication and IT network infrastructure. Expert in managing multi-million dollar project budgets and coordinating large-scale migrations and technical deployments. Highly skilled in process improvement, vendor management, and community leadership. Known for being fair, clear, and calm under pressure.
Overview
20
20
years of professional experience
Work History
IT Client Project Manager
TELUS
06.2016 - Current
- Accountable for the planning and successful delivery of large, complex government projects with cross-functional business impact.
- Facilitated stakeholder meetings to align on objectives and expectations.
- Managed project risks and implemented mitigation strategies proactively.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Manage project budgets and resource requirements to meet TELUS and customer expectations.
- Serve as the primary liaison between the client and the internal technical teams.
- Lead meetings and working groups to review project issues, milestones, and solutions.
Implementation Manager (Contract)
TELUS
01.2016 - 01.2017
- Managed the successful delivery of IT implementation and migration projects for the Ontario Government (GoNet), completing 150+ locations.
- Developed schedules to ensure projects were delivered on time, on budget, and within defined scope.
- Awarded 'Round of Applause' recognition for outstanding project delivery and customer communication.
- Participated in process improvement initiatives to optimize workflow and project handoff.
Project Manager
Rogers Communications
01.2006 - 01.2016
- Managed the implementation of various large-scale wireless network projects, including fiber optic and LTE networks.
- Evaluated contractor bid proposals (RFQ) and engineering designs to validate project scope, schedule, and budget.
- Coordinated and tracked project tasks completed by internal teams and contractors to meet strict deadlines.
- Established quality control procedures to minimize failure rates and customer impact during implementation.
Education
Bachelor of Science - Electrical Engineering
Universidad Metropolitana
Caracas, Venezuela05-1998
Skills
- MS Project
- Risk management
- AutoCAD
- Visio
- Salesforce
- MS Office Suite
- RFP Review & Assessment
- Conflict Resolution
- Community Engagement
- Process improvement
- Attention to detail
- Time management
- Conflict resolution
Languages
- Spanish
- English
Soccer & Community Leadership
North Mississauga Soccer Club | Team Manager (OPDL Boys) | 2023 – Present
- Budget Management: Manage and present the team budget to ensure transparency
- Communication: Manage communication between coaches, staff, and families to support a respectful and positive team culture
- Organization: Organize schedules, forms, uniforms, and team information to streamline club processes
- Conflict Resolution: Solve issues quickly and fairly, prioritizing player development and safety
Timeline
IT Client Project Manager
TELUS
06.2016 - Current
Implementation Manager (Contract)
TELUS
01.2016 - 01.2017
Project Manager
Rogers Communications
01.2006 - 01.2016
Bachelor of Science - Electrical Engineering
Universidad Metropolitana